POSITION SUMMARY
Responsible for overall operational support and the primary POC for the client and corporate personnel. In addition to providing project and personnel oversight and ensuring compliance with contract requirements, the Operation Support Manager oversees and manages security operations centers (SOCs).
PAY TRANSPARENCY/COMPENSATION
$120,000 ANNUALLY and a $5,000 sign on bonus contingent on the client approval to work the contract.
RESPONSIBILITIES
- Ensure employees perform all duties and requirements of the contract to include: quality of services and supplies, timeliness of all deliverables, control costs, compliance with all government reporting requirements, quality control, and management of key personnel.
- Supervise all individuals working under this contract
- Manage the operational schedule to ensure that all posts have coverage per the contract.
- Be available to ensure prompt response in the event of an emergency or exigent circumstance
- Have overall responsibility for implementing, monitoring, and upgrading the program quality control plan and is responsible for ensuring the work force complies with program requirements
- Serve as the focal point for the client for all program activities and be responsible for overall quality and standards conformance in accordance with the SOW
- Ensure all equipment and property is tracked and accounted for, and otherwise safeguarded
- Ensure that all employees are in compliance with all contract and state requirements
- Develop and update local SOPs as required
- Ability to plan projects, meet objectives, develop contingencies, and manage resources within budget
- Conduct Corporate Reviews
- Other duties as assigned
QUALIFICATIONS
- US Citizen with current active, Top Secret SCI w/ Full Scope Polygraph required
- Bachelor's degree or substantial and verifiable law enforcement, military or business management experience serving as an Operation Support Manager
- Demonstrated experience in project management
- Effective oral and written communication skills
- Strong organizational skills with the ability to manage time and multiple priorities
- Problem solving skills with an analytical thought process
- Ability to manage highly sensitive information in a changing environment
- Excellent computer skills (MS Office Suite) required
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Skills Required
- US Citizen with current active, Top Secret SCI with Full Scope Polygraph
- Bachelor's degree or substantial experience in law enforcement, military or business management
- Demonstrated experience in project management
- Effective oral and written communication skills
- Strong organizational skills with the ability to manage time and multiple priorities
- Problem solving skills with an analytical thought process
- Excellent computer skills (MS Office Suite)
Constellis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Constellis and has not been reviewed or approved by Constellis.
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Leave & Time Off Breadth — Structured PTO starting around 15 days per year, increasing with tenure, plus 12 company holidays establishes a predictable time-off baseline. This design provides clear accrual growth with tenure.
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Retirement Support — A 401(k) is available at hire for eligible employees with contributions adjustable at any time. This offers accessible retirement saving even as terms may differ under collective bargaining agreements.
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Career-Linked Recognition & Rewards — Programs include short-term incentive pay, SPOT awards, and an annual Employee Excellence Award of $5,000. These mechanisms add cash recognition beyond base pay when available.
Constellis Insights
What We Do
Constellis is the largest and most diverse non-financial risk management company in the United States, providing operational support and risk management services to safeguard people and infrastructure globally.
