Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!
About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.
About the Position: Under the supervision of the VP of Risk & Underwriting, the Risk & Underwriting Program Manager ensures key initiatives across risk, underwriting, and compliance remain visible, prioritized, and progressing. This role is responsible for driving execution, tracking progress, and coordinating cross‑functional efforts to support the operational goals of all three departments.
- Coordinate and maintain the Risk, Underwriting, and Compliance initiatives roadmap, ensuring key projects remain visible, prioritized, and aligned with department and company goals.
- Support execution of cross‑functional projects by defining scope, milestones, dependencies, and success metrics
- Track progress across initiatives, identify risks or blockers early, and escalate issues as needed to support timely resolution
- Partner with Risk, Underwriting, and Compliance leadership to understand priorities and reflect sequencing changes in project tracking and reporting
- Track and report progress against established KPIs and operational targets in coordination with department leadership
- Facilitate regular status updates, dashboards, and executive‑level reporting to provide clear visibility into progress, timelines, and outcomes
- Serve as a point of coordination between Risk, Underwriting, Compliance, and partner teams to support alignment and communication
- Coordinate third‑party vendor activities, including scheduling demos, preparing agendas, tracking action items, and following up on commitments
- Support vendor discussions by documenting needs, feedback, and dependencies related to Risk, Underwriting, and Compliance initiatives
- Support operational effectiveness by maintaining documentation, workflows, and basic program management processes within the departments
- Ensure initiatives appropriately consider regulatory, compliance, and risk requirements by coordinating with subject‑matter experts.
- Provide contextual input on risk, underwriting, or compliance considerations to support project planning and sequencing
- Review and offer feedback on proposed policies, controls, or workflow changes for awareness and alignment with risk, underwriting, and compliance practices
- Assist with documenting and clarifying regulatory or compliance requirements as they relate to program initiatives
- Support audits, examinations, or internal reviews by coordinating documentation, timelines, and project context when requested
- Share observations or summaries of emerging risk, underwriting, or regulatory trends to support future planning discussions
- Other duties as assigned.
- High School Diploma or equivalent.
- 5+ years of merchant payment industry experience with direct risk, underwriting, or compliance experience.
- Experience with TSYS, First Data and similar merchant processing applications.
- Demonstrated experience building and managing roadmaps, prioritizing work, and tracking delivery across multiple initiatives.
- Proficient in Microsoft Office Suite, especially Excel, Outlook, and PowerPoint.
- Familiarity with CRM platforms
- Demonstrated organizational and time management skills. Strong program and project management skills, with the ability to plan, organize, and drive multiple initiatives forward simultaneously
- Excellent written and verbal communication.
- Ability to work independently and collaboratively across departments.
- Detail-oriented with a proactive approach to problem-solving. Adept at handling a variety of tasks and shifting priorities.
- Ability to analyze and interpret data, business requirements, and operational inputs to inform program prioritization and execution.
- Working knowledge of risk, underwriting, and compliance principles to effectively support and guide cross‑functional initiatives
- Demonstrated ability to track progress, manage dependencies, and ensure commitments and deliverables are met
- Ability to coordinate effectively with senior leaders and cross‑functional partners to align goals, timelines, and outcomes
- Strong analytical and research skills with excellent attention to detail and documentation quality
- Ability to work independently while maintaining visibility, communication, and alignment across stakeholders
- High degree of integrity, sound judgment, and ethical behavior, with sensitivity to regulatory, compliance, and risk considerations
- Ability to ensure work products and information are complete, accurate, and appropriately communicated
- Ability to adapt to changing priorities and understand how internal and external trends impact risk and underwriting operations
- Strong results orientation, with a focus on advancing departmental operational goals and organizational objectives
- Competitive Salary, Bonuses and Incentives.
- Comprehensive employer sponsored health, vision, and dental insurance programs.
- Paid time off, Paid Sick and Paid Holidays.
- 401K plan with up to a 4% matching contribution.
- Commitment to Career Development and Advancement.
- Employee Recognition Programs
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
This position will consider remote telework for candidates in the following states:
AZ, CA (outside Los Angeles), CO, FL, GA, ID, IN, KS, KY, MA, MD, ME, NC, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA
#LI-DNI
Skills Required
- 5+ years of merchant payment industry experience with direct risk, underwriting, or compliance experience
- Experience with TSYS, First Data and similar merchant processing applications
- Demonstrated experience building and managing roadmaps, prioritizing work, and tracking delivery across multiple initiatives
- Proficient in Microsoft Office Suite, especially Excel, Outlook, and PowerPoint
- Familiarity with CRM platforms
- Strong program and project management skills, with ability to plan, organize, and drive multiple initiatives forward simultaneously
What We Do
Maverick Payments is a full-service payment processor with innovative technology designed for partners looking to monetize payments by reselling our white-labeled payments stack. Quickly go to market with minimal to no cost or risk - all with building your brand while leveraging our infrastructure. With our merchant acquiring services, proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services, we offer a true all-in-one solution geared for sales organizations, such as ISVs, developers, ISOs, and agents looking to generate payments revenue in a scalable method with no investment or risk burden. Our dashboard is an end-to-end system with a complete API, digital onboarding, portfolio management, sub-reseller and user management, support ticketing, and so much more – your turnkey platform to go to market as a payments provider under your brand while utilizing Maverick’s back-end systems. With its headquarters in Los Angeles, Maverick's FSP infrastructure means all operations are handled in-house including underwriting, risk monitoring, compliance, technology development, on-boarding, customer support, and more. This allows for quick resolutions and hands-on support. Maverick is a leader in technology-driven payment processing for merchants of any size in the United States, including card present and card not present. Additionally, Maverick supports a wide range of business types including specialty verticals and emerging markets which typical processors shy away from due to elevated risks; however, these are new industries for our resellers to support and expand into. Our partner-focused approach ensures competitive pricing, transparency, and best-in-class services that build personal and lasting relationships with our partners and merchants. As a family owned and operated company, our nimble approach means our commitment to providing unsurpassed levels of support and building long-term relationships
