Program Manager

Reposted 3 Days Ago
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Dayton, OH
In-Office
Senior level
Information Technology
The Role
The Program Manager oversees contract operations, ensuring timely deliverables, customer satisfaction, resource management, and staff performance for government contracts.
Summary Generated by Built In
Overview:

At Credence, we support mission-critical national security and federal health missions through trusted human expertise and secure, agentic AI. We deliver cutting-edge solutions in AI/ML, enterprise modernization, and advanced intelligence to our defense and health partners. Consistently recognized as a top place to work and named to the Inc. 5000 list for 12 consecutive years, we pride ourselves on servant leadership, collaboration, and high performance.

The Program Manager is responsible to Credence and the customer for the timely accomplishment of all contract tasks, deliverables, financials, resource management and overall customer satisfaction. The ideal candidate will also have knowledge and proven experience in managing large government contracts, proposals/acquisitions, a sharp business acumen, business development, and a proven ability to implement high-level programs in a dynamic environment.

  • Performs day-to-day management of overall contract support operations, involving multiple projects, subcontracts and groups of personnel at multiple locations.
  • Responsible for understanding customer priorities and directions, serving as the focal point for all executive-level and below customer interactions, mobilizing Credence corporate and team resources to fulfill all contractual requirements.
  • Responsible for the quality and timely delivery of all contractual deliverables, ensuring overall customer satisfaction with Credence services, resulting in “Exceptional” ratings on Contract Performance Assessment Reports (CPARs).
  • Monitor team plans and activities, identifying risks and opportunities while proactively taking actions to eliminate or mitigate risks and exploit new opportunities.
  • Report status, plans, issues, corrective actions, and results to Credence and the customer, responding effectively to guidance and direction from Credence and the customer in achievement of desired results.
  • Consistently staff the program with fully qualified, professional personnel capable of performing the contract tasks while exceeding customer expectations.
  • Meet with Credence personnel, teaming partners and the customer to verify individual and team performance, reassigning or removing personnel as necessary.
  • Understand the needs of team members and effectively advocate for their needs.
  • Maintain current client relationship and identifying areas for potential growth and development.
  • Develop and manage budget/funding sources for customers and be accountable for delivering against established program goals/objectives.
  • Analyze, evaluate, and manage/overcome program risks, and produce program reports for managers and stakeholders.
  • Facilitate weekly/monthly program meetings with contracting and customer.
  • Technical skills required to write proposals, respond to primary contracting officer letters and develop solutions to meet client requirements.

Requirements
  • Clearance: Secret or ability to obtain a Secret
  • Bachelor’s degree(or equivalent) in a relevant field (e.g., project management, business administration)
  • Knowledge of the Air Force organization structure and mission
  • Project Management Professional (PMP) or Program Management Professional (PgMP) Certification
  • Ten (10) years of demonstrated programmatic experience in support of DoD/Federal customers
  • Experience working on DoD/ government contracts performing all functional duties independently
  • Experience in writing government proposals
  • Willingness to travel, if required
  • Excellent written and verbal communication skills and able to interact and effectively brief senior-ranking military/government/civilian leadership

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability

Top Skills

Ai/Ml
Business Development
Project Management
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The Company
HQ: McLean, Virginia
1,499 Employees

What We Do

Credence provides innovative technology, health, international development, engineering, and management solutions to support mission-critical programs for Federal government customers. We are one of the nation’s largest privately held government contractors.

Our ability to perform exceptionally to implement new solutions, efficiencies, and savings across 220 U.S. Government programs is due to our obsession with exceeding customer expectations and our emphasis on employee wellbeing—best exemplified by our corporate philosophy: “One Measure of Success. Yours.”


WHY WORK WITH CREDENCE? We are consistently rated as a Top Workplace and are proud to be one of the fastest growing privately held firms in the U.S. over the last decade.

Credence treats each customer, teaming partner, and employee as a trusted partner whom we serve. We ensure successful outcomes by focusing on the measure of success that we consider to be most important—Yours.

WHY WORK FOR CREDENCE? We are a diverse, enthusiastic team of professionals who are dedicated to providing exceptional service to our customers. Our culture is focused on employee empowerment, recognition, and reward, and each person is encouraged to take initiative and strive to reach their greatest potential.

HOW CREDENCE GIVES BACK: We believe in giving back to the communities in which we live and work through corporate charitable events, support for employee volunteering, and a 100% corporate match for employee charitable giving.

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