Program Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

At US Valve Corp., we specialize in manufacturing a diverse range of high-quality industrial check valves, including elastomer-hinge, wafer-style dual disc, single disc, axial flow wafer, silent check valves, as well as medical ball and check valves. Our products serve medical, industrial, and commercial applications and are marketed under the trusted brands US Valve, Champion Valve, and Technocheck.

As a growing company backed by a respected S&P 500-traded parent, we offer the agility and innovation of a smaller business with the financial strength and stability of an industry leader. We are seeking a Program Manager – Data Centers in one of our fastest growing market segments.

This role is ideal for someone who thrives in a fast-paced, cross-functional environment—where project management discipline, customer communication, and a strong sense of urgency are critical. If you are energized by coordinating across teams, owning customer program relationships, and striving for excellence, this is an opportunity to make a direct impact in a business positioned for long-term growth.

Job Summary

The Program Manager - Data Centers is responsible for ensuring customer satisfaction and seamless delivery across our rapidly growing data center business. This individual will serve as the primary customer-facing program lead, driving on-time sample delivery, managing new product development (NPD) project execution, and overseeing new item/customer onboarding. They will coordinate across Engineering, Operations, Supply Chain, Quality, and Sales to align priorities and communicate customer schedules clearly.

This role is critical to enabling our company to meet customer expectations, scale with demand, and strengthen our reputation in the high-growth data center market.

Essential Duties and Responsibilities

• Function as the primary point of contact for program-related communications with data center customers.
• Project manage all NPD initiatives related to data center accounts, ensuring milestones are met.
• Manage tradeshow logistics, taking into consideration samples, shipping displays, sales collateral, timing, and Schedules.     
• Oversee sample requests from order through delivery, ensuring customer requirements are achieved.
• Coordinate new item and new customer setups, ensuring accuracy and speed in onboarding.
• Decide and communicate order priority and customer schedules, ensuring internal alignment and execution.
• Maintain dashboards and trackers to provide visibility to internal stakeholders and customers.
• Escalate risks and remove barriers to ensure project and delivery commitments are met.
• Foster strong cross-functional relationships to keep all stakeholders aligned on customer priorities.
• Travel 25% to visit customers and other IDEX sites

Supervisory Responsibilities

• None

Qualifications

• 5–8 years of program/project management experience in a manufacturing or industrial environment
• Bachelor’s degree in business, engineering, supply chain, or related field preferred.
• Proven experience interfacing directly with customers in a program management or account execution role
• Strong organizational and communication skills; able to manage multiple priorities simultaneously
• Proficiency in program management tools, project management software, ERP systems (JDE preferred), and dashboards/reporting
• Demonstrated ability to coordinate cross-functionally across Engineering, Operations, Supply Chain, and Quality

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.