Program Manager

GSS Tech Group is seeking a seasoned Program Manager to lead and coordinate complex projects and programs aimed at enhancing our operational efficiency and effectiveness. As a vital part of our team, you will oversee multiple projects, ensuring alignment with our business strategy and objectives.

Job Purpose

The Program Manager is responsible for the planning, implementation, and tracking of specific projects and programs within the organization. This role requires a deep understanding of our business goals and navigating various project teams to deliver results. You will act as a central point of communication for stakeholders, facilitating strategic alignment and ensuring that programs are delivered on time and within budget.

Key Responsibilities include but are not limited to:

• Define program scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Coordinate cross-project activities, ensuring resource availability and allocation.
• Develop and manage program and project plans, budgets, and schedules.
• Monitor and report on progress, manage risk and issues, and ensure quality standards are met.
• Lead the program teams by providing direction and ensuring the required resources and support are provided.
• Facilitate communication between stakeholders and project teams, ensuring that any changes are communicated effectively.
• Conduct stakeholder analysis and engagement to ensure high levels of interest and participation in programs.
• Evaluate the program's overall performance and report on key metrics, adjusting plans as necessary.
• Identify areas for process improvements and innovation within program management practices.
• Directly manage strategic engagements with the UAE Central Bank, ensuring all deliverables meet regulatory standards.

This position requires a strong leader who thrives in a dynamic environment, demonstrating a proactive approach to problem-solving and a deep commitment to team success.

Job Knowledge

• Extensive knowledge of program and project management methodologies, tools, and techniques.
• Understanding of industry standards and regulatory requirements, especially related to IT and banking industry.

Technical & Professional Skills

• Proven track record of successful program management, including the delivery of complex projects on time and within scope.
• Strong analytical skills with the ability to understand complex scenarios and drive decisions.
• Experience with project management software and methodologies (both Agile and Waterfall).
• Certification in Program Management (e.g., PgMP, PMP, or equivalent) is must have.

Managerial & Leadership Skills

• Exceptional leadership and team management skills.
• Strong interpersonal and communication skills to engage effectively with stakeholders.
• Ability to mentor and guide project managers and teams.

Experience

• Minimum of 15-20 years of experience in program management, preferably within the IT and banking industry.
• Experience in managing multiple projects and leading cross-functional teams.
• Bachelor’s or Master’s degree in Information Technology (IT) or related field.
• Demonstrated experience in program delivery and stakeholder management.
• PgMP / PMP certification (must be active).
• Must have worked with one of the Big 4 consulting firms (Deloitte, PwC, EY, KPMG).
• Proven experience delivering projects for the UAE Central Bank – mandatory.
• In-depth understanding of banking domain processes, compliance, and technologies.
• Exceptional leadership, stakeholder engagement, and communication skills.
• Strong analytical, budgeting, and risk management capabilities.

Notice Period

• 30-45 days is preferred.

• Private Health Insurance
• Paid Time Off