Program Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

The NCRV Travel and Entertainment engineering team leads the development of a variety of software products that enable business in the Cinema, Stadium & Arenas, and Travel industries. 

We are looking for a Program Manager with experience in analysis, product management, and with a strong technical background. This candidate will help to shape our product vision, features, and requirements while working closely with engineering Scrum teams, solution management, and stakeholders to build high quality products for our target markets.

Responsibilities:

• Partner with Solution Management and all product stakeholders to ensure the product meets the user’s needs and solves real world business problems.  
• Continually assess value, usability, and feasibility of the product by collaborating with the product stakeholders as well as the engineering and user experience teams.
• Develop, prioritize, and clarify the product backlog. (Minimal marketable features, Epics, User stories)
• Document the user’s needs and requirements of the product, serving as the voice of the user within the engineering team.
• Manage product priorities including new features, bug fixes, and enhancements.
• Provide unambiguous product direction to the Scrum teams including requirement clarification and documentation.
• Identify and evangelize the short, medium, and long-term product roadmap.
• Understand and communicate the strategic goals as they apply to the products under development.
• Collaborate with Product Owners, User Experience, and Solution Managers to define and document user personas.
• Collaborate with technical writers on the development and editing of internal and external product documentation.
• Study competitive offerings in the market and anticipate customer needs.
• Partner with the Scrum Master
• Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria.

Basic Qualifications:

• Excellent written and verbal communication skills
• 2+ years of experience with Scrum methodology
• 2+ years of experience in the Product Owner role
• 6+ years of SW development/engineering experience
• Strong negotiation and leadership skills
• Strong interest and ability to work in a collaborative team environment
• High maturity of diplomacy and ability to see and rationalize multiple points of view
• Excellent people skills, with an ability to partner with a diverse leadership team
• Bachelor’s Degree in a software or computer engineering discipline

Preferred Qualifications:

• Scrum certification
• Behavioral Driven Development (BDD) & Gherkin/JBehave Syntax
• Fundamentals of iterative and incremental development
• Experience with Atlassian’s JIRA & Confluence tools
• Familiarity with SAFe
• Minimal travel is required

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”