Program Manager

Job Family:

Technology Consulting

Travel Required:

None

Clearance Required:

Active Top Secret (TS)

What You Will Do:

Guidehouse is looking for a Program/Project Manager to lead a team of 10-20 engineers and cybersecurity resources supporting a federal clients classified network.  This includes leading a 24/7 support team working across various facilities and overseeing all aspects of their technical environment. The team will encompass a classified helpdesk, network engineering, security/compliance engineering, endpoint maintenance, and applications support team. Team responsibilities include:

• Operation of all systems to ensure system availability

• Ensure the security posture of all the Program Systems and their compliance with all required DOJ standards and policies

• Validate hardware/software changes before production deployment

• Produce and maintain comprehensive system documentation

• Provide technical support for the resolution for system incidents.

• Participate in performance improvement initiatives

• Identify, generate and provide documentation for common issues to assist the Helpdesk in resolving problems on the first call.

The program manager will assist with assessing, managing, and eliminating risk related to program schedule and performance. The program manager will project short/long term strategic planning and prepare justifications to support resource requirements.

Responsibilities of this role are as follows, to include but not limited to:

• Set priorities, develop work schedules, monitor and report progress towards goals, and track details and activities.

• Provide monthly focused reviews of program service areas

• Develop and maintain the strategic road map for classified IT, ensuring that information technology capabilities continually support the overall business’s goals and objectives.

• Collaborate with Systems Architects to review architectural documentation, develop and review technical documentation, and ensure quality of deliverables.

• Manage relationships with the organization’s internal stakeholders, excellent written and verbal communication skills.

• Participate in the organization’s cross functional IT and non-IT groups to solve problems across projects.

• Review technical and architectural documentation

• Stay current on private cloud capability and maintain strategy for leveraging cloud in program/engineering lab and classified environments.

• Guide with the organization in understanding and analyzing the risks and future impacts of decisions.

• Critical thinking & problem solving: The Contractor shall recognize problems and analyze solutions to support strategic direction.

• Work with senior management to resolve complex problems.

• Engage in multiple complex projects/programs from design and development to deployment and production.

• Collect requirements and requirements definitions and plan project lifecycle deployment.

• Identify and define resources and schedule for project/program implementation.

• Create strategies for risk mitigation and contingency planning for multiple projects.

•  Plan and schedule project deliverables, goals, and milestones.

• Direct and oversee contractor and subcontractor project engineering teams and manage conflict within the groups.

• Perform team assessments and evaluations.

• Efficiently identify and solve project issues.

• Design and maintain technical and project documentation.

• Ability to work with and across executive staff, joint staff, commands, and agencies.

• Providing data-driven metrics and analysis to support decision-making for the organization.

• Employs all aspects of quality project management, including risk management, scheduling and cost control, quality assurance, change management and resource management.

What You Will Need:

• An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD security clearance; must UPGRADE and MAINTAIN a "TOP SECRET/SCI (TS/SCI)" Federal or DoD security clearance

• Bachelor's degree in Computer Science, Information Systems, Business Administration or related field.

• FIVE (5) or more years of experience managing large federal security projects.  

• PMP certification

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What Would Be Nice To Have:

• SEVEN (7) or more years of overall professional experience

• Master’s Degree preferred. 

• Strong written and verbal communication skills required.  

• Cyber/System Engineering background

• Ability to solve problems involving complex situations. 

• Ability to work in a fast-paced environment and adapt to changing requirements.

• Experience running agile projects.

• Background supporting classified systems in a 24/7 environment

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.