Program Manager

Posted 8 Days Ago
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Stafford Springs, CT
Senior level
Appliances • Industrial
The Role
The Program Manager at TTM Technologies oversees customer production by utilizing various production programs. Responsibilities include managing project phases from RFQ to completion, monitoring schedules, coordinating with customers and suppliers, and ensuring adherence to contractual requirements. The role involves establishing communication between departments and stakeholders to enhance performance and customer satisfaction.
Summary Generated by Built In

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM


TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Scope:

  • The Program Manager increases customer satisfaction by managing the customer’s production through the plant utilizing all appropriate TTM production programs to improve quality, delivery, inventory, and supply. The PM provides critical communication to all areas of the plant and to the customer to ensure successful production builds. The PM collects, creates and presents information to the customer and TTM teams to track performance and customer satisfaction. The PM implements customer and supplier initiatives. The PM coordinates customer visits to the plant as needed. This position reports to the plant General Manager.

Duties and Responsibilities:

  • Direct all phases of programs assigned from RFQ through completion. Monitor the status of programs and schedules to ensure that the milestones and contractual requirements are accomplished. Where problems occur, coordinate with appropriate functions to determine cause, impact and proper corrective action.

  • Work within the Integrated Product Team (IPT) for all programs to ensure adherence to schedule and scope. Lead preparation of project plans, proposals, negotiating statements of work and specifications, monitoring performance and acceptability of terms/conditions within the contract.

  • Act as primary customer contact for all programs assigned. Chair program meetings with customers. Coordinate external communications with customers. Approve written reports, oral presentations to customers and coordinate with SCM communication with suppliers to resolve purchase item issues in accordance with purchasing guidelines.

  • Establish milestones and monitor adherence to master plans and schedules; identify program problems and obtain/recommend solutions such as allocation of resources or changing contractual specifications/requirements.

  • Manage program data requirement, ensuring that all contract data requirements are submitted in accordance with contractual requirements. Establish and maintain programs files in accordance with department guidelines.

  • Conduct and participate in program reviews and meetings and brief attendees on status of corrective actions, expected recovery date and recommendations for improved contractual performance. Establish and maintain effective communication between functional departments to established schedules and all support departments to facilitate problem identification resolution.

  • Interface with customers as required. Serve as liaison between customers and management to ensure customer program requirements, cost and schedule are maintained. Assist in other activities/projects, as directed.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Essential Knowledge and Skills:

  • PCB Assembly industry and production. Knowledge of Purchasing, Quality and Sales.

  • Strong fluent verbal and written skills required.

  • Skill in gathering information for market intelligence and determining customer specific needs and requirements and understanding and communicating customer needs.

  • Operate intermediate Microsoft office applications: Word, Excel, and PowerPoint.

  • Ability to prioritize and organize work to follow up on sales opportunities.

  • Give and receive information accurately and provide updates to management regarding the market environment.

  • Maintain a positive and helpful attitude.

  • Ability to obtain/maintain security clearance.

Education and Experience:

Education:

  • BS/BA degree in Engineering or Business preferred.

 Preferred Experience:

  • Minimum 5 to 10 years PCB assembly experience preferred with at least 2 years in production program management.

#LI-PG1


Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.


Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

The Company
HQ: Santa Ana, CA
5,209 Employees
On-site Workplace
Year Founded: 1998

What We Do

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including mission systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com

At TTM, you can be part of a company built upon honesty, integrity, performance and clear communication. No matter what discipline you are interested in, whether it is manufacturing, engineering, sales, finance, human resources, management, or many others, the global team at TTM collaborates to achieve the best solutions and superior service for our customers. With over 25,000 employees in factories and offices located around the world, you can create a future at TTM that will provide growth and opportunity. Visit our website at https://www.ttm.com/ and learn more about our winning team.

Mission: Deliver superior value, growth and profit by providing customers with market leading, differentiated solutions and an extraordinary customer experience!

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