Program Manager

Posted 12 Days Ago
Hiring Remotely in Massachusetts
Remote
94K-152K Annually
Junior
AdTech • Marketing Tech
The Role
As a Program Manager at Merkle, you will lead the PMO for client accounts, ensuring the application of best practices and standards. You will facilitate project teams, manage timelines, budgets, and stakeholder relationships, and report on program health. This role also involves team management and addressing any day-to-day issues related to program execution.
Summary Generated by Built In

Job Description:

Merkle is a data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that inspire people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology guide improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

Job Description

•Leads the PMO on the account, develops clear vision/standards and champions the use of best practices, standards and processes. 

•Provides leadership to the project teams, builds relationships with both internal and external stakeholders.

•Support of growth on existing clients – facilitation of estimation, high level planning, scope/assumptions and cross discipline collaboration.

•Solid understanding of client's business, needs, expectations and requirements. 

•Collaboration with project teams on approach, deliverables, dependencies, schedules and tools.

•You will be responsible for program health, consistency across program, program level status reporting, program meetings/ceremonies, change control process, program governance.

•Management of overall program timeline and dependencies, program financial reporting, risk management, conflict resolution, stakeholder management.

•You'll be the point of contact for all day-to-day program related issues/escalations.

•Team management, onboarding, staffing.

•Manage moderate complexity programs with multiple workstreams or projects.

•You will manage client budgets of ~5M.

•Any other reasonable or necessary activity required by management or leadership.

Qualifications

•Bachelor's Degree

•1-3 years of program management, 5-7 years of project management experience, preferably in a digital environment

•Proven understanding of standard project/program methodologies

•Excellent written and oral communication, interpersonal communication skills, and time management skills

•Experience creating and managing project timelines and monitoring budgets, experience working with clients and within scopes of work

•Ability to travel, as needed

This is a 100% remote opportunity with ability to travel. You will be reporting to the Program Director.

Additional information

The anticipated salary range for this position is $94,000 - $152,375. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com

#LI-Remote #LI-JH2

Location:

USA - Remote - Massachusetts

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [email protected] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.  

The Company
15,492 Employees
On-site Workplace

What We Do

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next

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