The Role
Oversee and manage the delivery of IT support services to a diverse and extensive user base across multiple locations. Develop strategies to enhance end-user support programs and optimize support operations. Provide leadership, collaboration with cross-functional teams, and ensure high levels of customer satisfaction. Manage team, performance metrics, process optimization, and budget for the support program.
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The Company
What We Do
RP Professional Services is the bridge that connects our client’s unique problems to their customized solutions. Founded in October 2011, we are an 8a and CVE verified Service-Disabled, Veteran-Owned Small business serving federal clients across the United States. At RP Pro Services we help our clients achieve their strategic goals by developing value driven, customized solutions that are executed by the best people. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built!
