Change Manager

Posted 20 Days Ago
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Hiring Remotely in Tallinn, Harju Maakond
Remote
3-5 Years Experience
Other
The Role
Manage and coordinate projects for Viseven's customers, ensuring successful adoption and execution of digital solutions. Collaborate with internal teams and prepare reports/presentations for clients. Identify project achievements and best practices to showcase successes.
Summary Generated by Built In

Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.

At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.

With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.

Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Responsibilities:

  • Study and learn your assigned Viseven customers' current ways of working (end-to-end process) and prepare the transition phase based on Viseven's roadmap.
  • Prepare & define your project plan for your assigned Viseven customers'.
  • Devise your Viseven customers' adoption metrics within the established milestones.
  • Coordinate & orchestrate the execution of the customers' adoption-led roadmap.
  • Liaise with your Viseven colleagues in other departments as well as the project lead and project sponsor on the customer side on interdependencies.
  • Set up your assigned Business Trainer for success in training delivery and provide continuous support throughout the training. 
  • Collect feedback throughout the implementation face and work together with your assigned Business Analyst to organize the results and data into an adoption story.
  • Measure and compare the planned adoption metrics vs execution by analyzing the roadmap and the data collected.
  • Prepare and deliver reports/ presentations to your assigned Viseven customers'. 
  • Identify successes and best case practices to showcase the project achievements .

Requirements:

  • Fluent spoken & written English, other foreign languages are beneficial.
  • Certification and experience in Change Management methodology.
  • Previous client-facing positions.
  • Experience in supporting deployment of solutions at scale and securing adoption (if possible global/region to local)
  • Skills of using Office365 applications for corporate communications, personal time management & productivity.

Nice-to-have:

  • Experience with IT products & services
  • Experience with Learning Management Solutions (LMS) and creating content for them
  • Marketing experience
  • Life Sciences industry experience

What we provide:

We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including:

Competitive Compensation: Regular performance-based salary and career development reviews.

Experienced Team: Join a passionate, experienced team in a friendly atmosphere.

Career Growth: Opportunities for professional and career advancement.

Paid Time Off: 28 calendar days per year.

Sick Leave: 128 calendar days per year.

Parental Leave: 140 calendar days of paid maternity leave.

Medical Insurance: Comprehensive coverage.

Professional Development: Participation in forums and conferences.

Corporate Events: Regular team-building activities and events.

Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.

The Company
HQ: Bridgewater, NJ
588 Employees
On-site Workplace
Year Founded: 2009

What We Do

Viseven is a Global MarTech Services Provider for Pharma and Life Sciences with more than 10 years of expertise in the industry.

The company's solutions, products, and services are actively used by the TOP 100 Pharma and Life Sciences companies in more than 50 countries around the globe.

With over 150 Veeva-certified specialists and the statuses of Veeva Silver Certified Technology Partner and Veeva DFAP Content Partner, Viseven offers custom solutions for pharmaceutical communications.

We enable digital marketing transformation for enterprises of different sizes and digital maturity levels.

Our expertise covers the entire range of relevant aspects, from modular content to customer journey management, aligning tech with strategic goals.

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