Program Manager

Posted 5 Days Ago
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Washington, DC, USA
In-Office
Senior level
Other
The Role
Manages contractor personnel and overall contract performance for the Department of State. Plans, executes, monitors, and completes program tasks within schedule, budget, quality, and contractual requirements. Oversees staffing, performance, risks, reporting, stakeholder coordination, quality management, and continuous service improvement. The role is primarily onsite in Washington, DC and requires a Secret or Top Secret security clearance.
Summary Generated by Built In
Keystone Advisors is looking for a Program Manager to support the Department of State (DOS), Bureau of Consular Affairs (CA), Directorate of Passport Services (PPT) in Washington, DC.  
Must have a Secret or Top-Secret Security Clearance.
Position Overview The Program Manager manages Contractor personnel and directs the planning, execution, monitoring, and completion of contract tasks. The Program Manager ensures activities are performed within established schedules, budgets, quality standards, and contractual requirements. The position oversees personnel assignments and schedules, evaluates performance and work discrepancies, communicates organizational policies and objectives, manages risks, supports Quality Management System requirements, and leads continuous service delivery improvement. The Program Manager is also one of the positions responsible for overall contract performance.Core Competencies & SkillsCategoryRequirementsProgram & Project Management
  • Ability to plan, execute, monitor, and control tasks from inception through completion.
  • Ability to supervise Contractor personnel, assign schedules and responsibilities, and address work discrepancies.
  • Ability to coordinate multiple concurrent projects and operational requirements.
Management Competencies
  • Proficiency in applying ISO 9001-aligned quality principles.
  • Ability to identify potential risks and develop effective mitigation and corrective-action strategies.
  • Experience conducting continuous service delivery improvement activities to improve efficiency and performance.
Leadership & Collaboration
  • Ability to collaborate with cross-functional teams, clients, Government personnel, and stakeholders to define objectives and deliverables.
  • Strong personnel supervision, conflict resolution, and problem-solving skills.
  • Ability to communicate organizational policies, purposes, goals, priorities, and performance expectations.
Reporting & Operational Management
  • Ability to monitor performance, staffing, schedules, risks, milestones, and deliverables.
  • Strong written and oral communication skills.
  • Proficiency with Microsoft Office applications relevant to program management and reporting.
  • Ability to support Government-required program management, staffing, communications, quality, and monthly performance reporting.
Required Qualifications CategoryRequirementsEducation
  • Master’s degree in a related field or 12 years of experience.
Experience
  • Minimum 8 specific years of experience as a Program Manager.
  • Demonstrated experience managing personnel, schedules, budgets, risks, quality, and complex project/program requirements.
  • Experience implementing structured project/program management and continuous-improvement practices.
  • Experience coordinating with customers and multiple organizational stakeholders.
Preferred Qualifications
  • PMP (Project Management Professional) certification.

Additional Position RequirementsCategoryDetailsKey CompetenciesProgram management, personnel supervision, schedule management, risk management, Quality Management Systems, ISO 9001 principles, resource management, stakeholder coordination, problem solving, continuous improvement, performance reporting.Work EnvironmentPrimarily onsite within the Washington, DC CA/PPT Headquarters environment, with performance at additional CA/PPT locations as required. Telework is based on specific program requirements and Government policy.Security & ComplianceMust comply with applicable Department of State security, access, internal control, Privacy Act, PII protection, professional conduct, and information-safeguarding requirements. Applicable SECRET clearance requirements must be satisfied where access to classified information or areas is required.
Compensation Package
We offer a comprehensive compensation and benefits package, including:
  • Competitive salary, commensurate with experience
  • Paid time off
  • Health, vision, and dental insurance
  • Short- and long-term disability
  • 401(k) with company match
  • Life insurance

Skills Required

  • Master’s degree in a related field or 12 years of experience
  • At least 8 years of specific experience as a Program Manager
  • Experience managing personnel, schedules, budgets, risks, quality, and complex project or program requirements
  • Experience implementing structured project or program management and continuous-improvement practices
  • Experience coordinating with customers and multiple organizational stakeholders
  • Secret or Top Secret security clearance
  • PMP certification
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The Company
HQ: Houston, TX
21 Employees
Year Founded: 2008

What We Do

Keystone Advisors of Illinois, LLC. (Keystone) specializes in providing Staff Augmentation services in the areas of Financial Management, Program Management, and IT. Established in 2008, our principals have over 30 years’ experience in providing recruiting and Human Resources Services to the DLA and DOD prime contractors. Keystone has a staff of 4 recruiters and 2 Account managers and our compensation, recruitment and retention policies are designed to attract and retain the best human resources available to assist our clients in meeting their mission critical needs. We currently have 40 people on staff on various positions around the CONUS. Keystone maintains a proprietary database of over 500,000 potential resources in labor categories such as Program Managers, Financial Managers, and IT Personnel. In addition Keystone is a licensed CPA firm and has Primed Projects involving Program managers and Financial Managers, licensed CPAs, Certified Information Systems Auditors (CISAs), Accountants, IT Specialists and Program Managers who have deep experience in Federal financial statement preparation, Budget and Analyst. We have past performance in working on audit readiness projects with the Navy, Army, Defense Logistics Agency (DLA), and Defense Finance and Accounting Service (DFAS)

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