: Manage receipt of customer orders and oversee implementation and execution through delivery. Ensure timely, accurate and consistent communication with assigned customers to promote customer satisfaction. Provide necessary leadership to ensure a “working together” culture is fostered and promoted.
RESPONSIBILITY
- Receive customer purchase orders and ensure appropriate pre-acceptance review for alignment with submitted quote or other contractual agreements (e.g. LTA).
- Gain thorough understanding of customer Terms & Conditions and specific purchase order requirements to ensure proper flowdown to all affected functional organizations.
- Enter and maintain Sales Orders in Epicor aligned with customer, contractual and company requirements.
- Oversee and monitor timely cross-functional completion of the Integrated Workstatement (IWS) for new part introduction.
- Ensure timely processing of customer Change Orders within the company change board. Coordinate with the customer and negotiate company terms for impacts of customer change.
- Monitor order execution, including nonrecurring when applicable, and provide timely status to customer while also providing customer feedback to Operations for prioritization decisions.
- Monitor customer Quality and Delivery ratings and coordinate with customer to minimize impacts of assigned items on said ratings.
- Co-lead the Working Together Team meetings for Tier 1 customers and Integrated Product Teams for applicable Major Programs.
- Establish budgets (Major/Minor programs) and monitor profitability of customers’ product lines.
- Support sales plan through timely invoicing and through management of applicable Revenue Recognition projects.
- Manage Accounts Receivable delinquencies to ensure prompt customer payment.
- Other duties as assigned.
ACCOUNTABILITY
- To company expectations for Quality, Cost, Delivery, Safety and Attitude (QCDSA)
- To Operations, Quoting and Finance
- Continuous Improvement of Program Management processes and program execution through PDCA
AUTHORITY
- Spending authority as defined within the published Spending Authority document.
- Negotiate resolution to customer issues as they are raised by the customer and within company change board guidelines.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
QualificationsPOSITION QUALIFICATIONS:
EDUCATION: Some college/university experience or higher
EXPERIENCE: Previous experience preferred, especially familiarity with MRP/ERP systems.
COMPUTER SKILLS: Excel, Office Suite, Teams/Skype
CERTIFICATIONS/LICENSES: N/A
OTHER REQUIREMENTS:
- Legally able to work in the US
- Adhere to all safety policies and procedures.
- Utilize proper Personal Protective Equipment when applicable
- Understand and follow company policies and procedures
PHYSICAL REQUIREMENTS:
(F) Frequent (C) Constant (O) Occasionally (N) Not applicable
Stand (O) Occasionally
Walk (O) Occasionally
Sit (F) Frequent
Handling/Fingering (F) Frequent
Reach Outward (O) Occasionally
Reach Above Shoulder (O) Occasionally
Climb (N) Not applicable
Crawl (N) Not applicable
Squat/Kneel (O) Occasionally
Bend (O) Occasionally
Lift/Carry 10lbs or less (O) Occasionally
Lift/Carry 11-20 lbs (O) Occasionally
Lift/Carry 21-50 lbs (N) Not applicable
Push/Pull 10 lbs or less (O) Occasionally
Push/Pull 11-20 lbs (O) Occasionally
Push/Pull 21-50 lbs (N) Not applicable
Vision – (Near, Distance, Color, Peripheral, Depth Perception)
Sense of Sound – (able to hear with or without hearing aids)
Sense of Touch
Pryer Aerospace is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state, or local law.
Skills Required
- Some college or university experience or higher
- Previous experience, preferably with MRP or ERP systems
- Proficiency with Excel and Microsoft Office Suite
- Ability to use Microsoft Teams or Skype
- Legally authorized to work in the United States
- Ability to follow safety policies and procedures
- Ability to use required personal protective equipment when applicable
- Ability to understand and follow company policies and procedures
What We Do
Aerospace Manufacturer
