Program Manager

Posted 4 Days Ago
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Powai, Mumbai Suburban, Maharashtra, IND
In-Office
Expert/Leader
Fintech • Financial Services
The Role
Leads strategic programs and interconnected project portfolios, defining vision, roadmaps, milestones, resources, and risk mitigation. Oversees project managers, stakeholder communications, budgets, and resource allocation across onshore and offshore operations. Evaluates program performance, drives continuous improvement, implements change management, and delivers measurable transformation outcomes aligned with organizational objectives.
Summary Generated by Built In

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

We are looking at a visionary professional with a proven record of delivering impactful programs, aligning projects with strategic objectives, and driving innovation across diverse initiatives. Skilled at translating complex goals into actionable outcomes, consistently achieving measurable success while fostering creativity and excellence.


The Role is open for Mumbai & Gurugram Location.


Key Responsibilities:


Strategic Program Leadership

  • Define and articulate the program vision, goals, and objectives, ensuring alignment with organizational strategy.
  • Develop a comprehensive program roadmap, including key milestones, dependencies, and resource allocation.
  • Conduct program-level risk assessments, identify potential
  • challenges, and develop mitigation strategies.

Portfolio Management

  • Oversee a portfolio of multiple interconnected projects, ensuring consistent application of project management best practices.
  • Provide guidance, support, and mentorship to project managers within the program.
  • Monitor project progress, identify potential roadblocks, and escalate issues as necessary.

Stakeholder Engagement & Communication

  • Build and maintain strong relationships with key stakeholders, including executives, project teams, and external partners.
  • Proactively communicate program status updates, key performance indicators, and potential risks.
  • Manage stakeholder expectations, address concerns, and foster collaborative relationships.

Resource Optimization

  • Manage and allocate program resources effectively, including budget, personnel, and infrastructure.
  • Optimize resource utilization across projects to maximize
  • program impact and efficiency.

Program Evaluation & Improvement

  • Conduct regular program reviews and evaluations to assess progress, identify areas for improvement, and measure program impact.
  • Implement change management strategies to ensure ongoing program optimization and success.

Key Skills & Experience


  • Graduate/ Postgraduate with over 10 years of relevant experience
  • Proven experience in driving large-scale transformation efforts and delivering measurable outcomes.
  • Expertise in managing both onshore and offshore operations to ensure seamless execution.
  • Skilled in planning, prioritizing, and managing resources effectively across complex initiatives.
  • Strong problem-solving mindset with attention to detail and data-driven decision-making.
  • Ability to align projects with strategic objectives and deliver business value.
  • Excellent interpersonal skills for engaging stakeholders internally and externally.
  • Demonstrates motivational effectiveness and a transformational mindset to inspire change.
  • Adept at identifying opportunities, resolving challenges, and implementing innovative solutions.
  • Highly organized, process-oriented, and capable of managing priorities under pressure


How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Skills Required

  • Graduate or postgraduate degree
  • Over 10 years of relevant experience
  • Experience driving large-scale transformation efforts and delivering measurable outcomes
  • Experience managing onshore and offshore operations
  • Experience planning, prioritizing, and managing resources across complex initiatives
  • Strong problem-solving and data-driven decision-making skills
  • Ability to align projects with strategic objectives and deliver business value
  • Excellent interpersonal and stakeholder engagement skills
  • Motivational effectiveness and transformational mindset
  • Ability to identify opportunities, resolve challenges, and implement innovative solutions
  • Highly organized and process-oriented, with ability to manage priorities under pressure
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The Company
HQ: London
1,551 Employees

What We Do

Aptia is a trusted provider of employee benefits and pensions administration services, with offices in the UK and U.S., supported by shared services in India and Portugal. It manages programmes covering over seven million people and serving more than 1,100 clients. Aptia delivers efficient and reliable solutions that ensure the smooth management of pension plans and employee benefits programmes. Our dedicated team of experts combines in-depth knowledge with leading technology to simplify the administration process.

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