Who We Are
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.
Our Values
Customers
We relentlessly increase value for customer and do the right thing for them.
Action
We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.
Team Spirit
We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.
Innovation
We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.
Excellence
We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.
About the Role
The Technical Program Manager is a critical role responsible for driving execution across Billtrust’s technical program portfolio, from AI-powered product builds to cross-functional infrastructure initiatives. You will leverage AI tools and co-work agents to track workstreams, surface risk early, and keep technical teams moving, focusing your expertise on the judgment calls a program still needs: sequencing trade-offs, unblocking engineering, and translating technical complexity into decisions leadership can act on.
This role sits inside Billtrust’s Strategy Office as it scales to support a growing slate of Strategic Programs/Initiatives. You’ll partner directly with engineering, and hold your own in technical conversations, turning an ambiguous ask into a structured plan with clear owners and dates. This role is based in Nashville, TN, working onsite from our Gulch office. Priorities in this seat shift with the portfolio — you'll be deployed against whatever is most urgent, and you'll be expected to move fast when it changes. This is a build-from-scratch environment: the Strategy Office is standing up execution capacity, and the person in this seat will help define how technical programs get run here.
What You’ll Do
Program Execution
- Own end-to-end execution of assigned technical programs and Strategic Programs/Initiatives , from scope definition through delivery, using AI tools to track workstreams and flag risk before it becomes a blocker.
- Take a scattered list of open items and convert it into a structured plan with owners, dates, and dependencies, then chase it down to closure.
- Build and maintain project plans, timelines, and status reporting for technical initiatives, including Billtrust's internal AI development portfolio.Technical Partnership
- Partner directly with engineering teams, holding your own in technical conversations to understand architecture, trade-offs, and constraints well enough to plan around them.
- Translate technical complexity into plain-language updates for non-technical stakeholders and leadership.
- Use AI co-work agents to draft technical documentation, meeting summaries, and status updates, freeing time for the judgment calls that matter.
- Identify and resolve cross-team dependencies before they stall a build.
Portfolio & Reporting
- Maintain a real-time view of program health across the technical portfolio and flag risks to leadership early.
- Build reporting and dashboards, leveraging AI tools to synthesize data from multiple systems into a single source of truth.
- Support the Strategy Office in scaling program management capacity as the Strategic Program portfolio grows.
What You’ll Bring
Required Skills:
- Bachelor's degree in Business, Finance, IT/Data, or Engineering.
- Systematic thinker — breaks a messy problem into parts, works it in order, and doesn't lose the thread.
- 3–5 years of experience in technical program or project management, ideally supporting engineering or product teams, or a recent graduate with strong internship or co-op experience in the same.
- Demonstrated ability to build AI into personal and team workflows to plan, track, and report on programs.
- Comfort operating in ambiguity, able to take a loosely defined ask and structure it into a plan with clear owners and dates.
- Working technical fluency, able to hold a substantive conversation with engineers about architecture and trade-offs.
- Track record of taking ownership of a messy list of open items and driving it to closure.
- Strong written and verbal communication skills, with the ability to flex between technical and executive audiences.
Preferred Skills:
- Experience supporting AI product builds or technical transformation initiatives.
- Background in a high-growth or PE-backed environment where speed matters more than process maturity.
- PMP, CSM, or equivalent program management certification.
What You’ll Get
At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it.
At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles.
We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Skills Required
- Bachelor's degree in Business, Finance, IT/Data, or Engineering
- 3-5 years of experience in technical program or project management supporting engineering or product teams, or strong internship/co-op experience as a recent graduate
- Ability to incorporate AI into personal and team workflows for program planning, tracking, and reporting
- Working technical fluency and ability to discuss architecture and trade-offs with engineers
- Ability to structure ambiguous requests into plans with clear owners and dates
- Track record of driving open items to closure
- Strong written and verbal communication skills for technical and executive audiences
- Experience supporting AI product builds or technical transformation initiatives
- Experience in a high-growth or private-equity-backed environment
- PMP, CSM, or equivalent program management certification
Billtrust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Billtrust and has not been reviewed or approved by Billtrust.
-
Leave & Time Off Breadth — Open/unlimited PTO, company recharge days, paid holidays, volunteer time, parental leave, and a tenure-based sabbatical create broad flexibility for time away. Many roles are fully remote with flexible schedules, supporting actual time-off access.
-
Healthcare Strength — Comprehensive medical coverage is emphasized, with low-cost or fully covered employee premiums alongside dental, vision, life, and disability insurance. Wellness programs, fitness stipends, and onsite gym access further bolster health support.
-
Strong & Reliable Incentives — Performance bonuses are described as regularly achieved, with uncapped earning potential in some functions. Incentive structures complement base pay and are cited as rewarding for strong performers.
Billtrust Insights
Similar Jobs
What We Do
Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve. We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting. Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department. We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process. We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks. Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions. For more information, visit us at billtrust.com.
Why Work With Us
We value innovation, accountability, work-life balance, and strong culture driven by the quality and the diversity of the people we hire. Our culture is driven by our values: Customers, Action, Team Spirit, Innovation, and Excellence.
Gallery
