Program Manager

Posted Yesterday
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Richmond, VA, USA
In-Office
115K-115K Annually
Senior level
Healthtech
The Role
Leads process automation delivery by managing process engineering and execution project teams. Oversees process improvement analysis, business cases, deployment, cutover, stabilization, roadmap development, and program metrics including savings, throughput, and ROI. Partners with solution architecture and integration teams to align process design with technical delivery, while escalating risks, resource constraints, and timeline issues. The role requires experience in program management, process engineering, operations management, and preferably distribution, warehousing, or supply chain operations.
Summary Generated by Built In

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

 

Global Reach with a Local Touch

  • 140+ years serving healthcare

  • Over 14,000 teammates worldwide

  • Serving healthcare partners in 80 countries

  • Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

  • 40+ distribution centers

  • Portfolio of 300 propriety and branded product offerings

  • 1,000 branded medical product suppliers

  • 4,000 healthcare partners served


Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

The anticipated salary range is up to $115,000.00, ​plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Position Summary


The Program Manager leads the process automation delivery function, managing the Process Engineer and Execution Project Managers to drive process improvement and deployment execution. Partners with the Solutions Architect and Integration Project Manager to ensure architected solutions are grounded in sound process design and executed smoothly through go-live and stabilization.


Core Responsibilities


  • Oversee process analysis and improvement work feeding into automation initiatives
  • Build business cases for process improvements, including cost/benefit analysis
  • Own execution-stage program management across deployment, cutover, and stabilization
  • Partner with the Solutions Architect and Integration Project Managers to align process design with solution architecture
  • Track program-level metrics: savings, throughput, and ROI across execution workstreams
  • Escalate resource, risk, and timeline issues to the Director of Process Automation
  • Build and maintain the process automation execution roadmap in partnership with leadership

Qualifications


  • Bachelor’s degree in operations management, industrial engineering, or related fields
  • 5-7+ years in program management required, with experience in both process engineering and operations management
  • Experience managing a team spanning process engineering and program execution
  • Experience in distribution, warehousing, or supply chain operations, preferred.

Knowledge, Skills & Abilities


  • Track record delivering process improvement and automation initiatives at scale
  • Strong stakeholder management skills across technical and operational teams
  • Familiarity with WMS, robotics, or physical automation technologies

#LI-TR1


If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Skills Required

  • Bachelor’s degree in operations management, industrial engineering, or a related field
  • 5–7+ years of program management experience
  • Experience in both process engineering and operations management
  • Experience managing a team spanning process engineering and program execution
  • Experience delivering process improvement and automation initiatives at scale
  • Strong stakeholder management skills across technical and operational teams
  • Experience in distribution, warehousing, or supply chain operations
  • Familiarity with WMS, robotics, or physical automation technologies

Owens & Minor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Owens & Minor and has not been reviewed or approved by Owens & Minor.

  • Healthcare Strength — Medical and vision coverage, employer-paid life and disability insurance, and mental-health resources (such as an assistance program and Calm Health) are included, with indications of fast eligibility for full-time roles. The breadth of core coverage is positioned as solid for a company of this size.
  • Leave & Time Off Breadth — Paid holidays, vacation, sick time, and paid parental leave are included. These leave programs round out a comprehensive baseline alongside core health coverage.
  • Retirement Support — A 401(k) program with company matching is offered, alongside tax-advantaged savings options. Auto-enrollment and a defined match structure underscore a structured approach to retirement saving.

Owens & Minor Insights

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The Company
HQ: Mechanicsville, VA
12,252 Employees
Year Founded: 1882

What We Do

Owens & Minor, Inc. (NYSE: OMI) is a Fortune 500 global healthcare solutions company providing essential products and services that support care from the hospital to the home. For over 100 years, Owens & Minor and its affiliated brands, Apria® , Byram®, and HALYARD*, have helped to make each day better for the patients, providers, and communities we serve. Powered by more than 20,000 teammates worldwide, Owens & Minor delivers comfort and confidence behind the scenes so healthcare stays at the forefront. Owens & Minor exists because every day, everywhere, Life Takes Care™.

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