The Role
Owns end-to-end delivery of agency projects within a program, managing timelines, budgets, resources, risks, contracts, quality, and stakeholder expectations. Leads project managers and producers, improves delivery methodologies, coordinates client and agency teams, supports account planning and new business efforts, and serves as the primary client interface. Requires agency experience, agile/Scrum knowledge, team leadership, strong organization, and excellent communication.
Summary Generated by Built In
CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.
At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.
Our Client Operations team establishes and manages the approach and standard for project delivery and governance, ensuring that clients maximize their return on investment. Responsible for team performance, client operations leaders provide team members with the tools, support, and training essential to deliver the most effective and inventive result possible.
A CourtAvenue Program Manager takes ownership of all projects within a program to ensure completion on time, within budget and against set objectives. Confidence and creativity are key to addressing business needs, managing resources, and handling any issues that may arise.
Responsibilities
- Own the day-to-day management of projects from initiation through implementation and deployment
- Ensure controls are followed, with the highest quality deliverables and milestones met
- Effectively balance resourcing, budgets, and time constraints to manage risks and pre-empt issues
- Develop contracts and design innovative delivery teams to best meet and exceed program objectives
- Evaluate and improve delivery practices and methodology
- Lead, inspire and grow a group of project managers/producers to foster a highly innovative, effective, and successful team
- Collaborate with the Account Management team to provide strategic delivery insight for client roadmaps and briefings
- Create integrated timelines across agency and client stakeholder teams
- Build relationships with external and internal stakeholders to meet program outcomes while exceeding client expectations
- Ensure a collaborative ‘one team’ approach of both client and agency
- Contribute to new business and pitch initiatives to secure a pipeline of work for the broader initiative
- Serve as the main client interface on projects
- Effectively clarify strategic requirements, manage expectations, and communicate roadblocks/resolutions to ensure key deadlines are met
- Communicate succinctly within a wide range of positions, personalities, and roles, internally and externally
Requirements
- 4-7+ years of analyst, project management, program management, technical, and/or business experience
- Understanding of agile software development methodologies, specifically Scrum
- Agency experience is required
- Experience in running or working with agile teams
- Significant experience leading, mentoring, and inspiring teams towards excellence and success
- Demonstrable ability to operate under tight deadlines
- Able to understand, balance, and manage the interplay between people, processes and systems
- Excellence in organization and management; conscientious, and skilled at solving issues at all project levels while supporting colleagues and clients
- Excellent written and verbal communication skills
Please note: If you feel your qualifications are slightly higher than what has been presented in the above job description, CourtAvenue will also consider candidates at the Senior Program Manager level.
CourtAvenue, INC. is an Equal Opportunity Employer. CourtAvenue recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.
CourtAvenue, INC. participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.
Skills Required
- 4-7+ years of analyst, project management, program management, technical, and/or business experience
- Understanding of agile software development methodologies, specifically Scrum
- Agency experience
- Experience running or working with agile teams
- Significant experience leading, mentoring, and inspiring teams
- Ability to operate under tight deadlines
- Ability to balance and manage people, processes, and systems
- Excellent organizational and management skills
- Issue-solving skills across project levels
- Excellent written and verbal communication skills
CourtAvenue Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CourtAvenue and has not been reviewed or approved by CourtAvenue.
-
Flexible Benefits — Roles are described with remote work flexibility, flexible or unlimited PTO, and a notable number of paid holidays. These elements point to a package that accommodates different schedules and time-off needs.
-
Healthcare Strength — Listings consistently include medical, dental, and vision coverage. Such breadth suggests a solid core health offering.
-
Retirement Support — Multiple postings highlight 401(k) matching. This indicates meaningful employer support for long-term savings.
CourtAvenue Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
CourtAvenue is an Operating Network of digital transformation companies that utilizes data, machine learning and emerging technologies to build powerful relationships between brands and consumers.
