Schedule: Monday To Friday In Office (Occasional Weekend Needed)
ABOUT LIFEMOVES
LifeMoves is the largest and most effective provider of interim housing and services for homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With over two dozen interim supportive housing communities and more on the way, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.
POSITION PURPOSE
The Program Manager is responsible for overseeing the daily operations and administration of a LifeMoves program. In collaboration with the Program Director, the Program Manager ensures the effective delivery of client services, supervises program staff, and maintains compliance with regulatory requirements. This role provides leadership in program development, operations, and community engagement to support LifeMoves’ mission of ending homelessness. Additionally, the Program Manager fosters a collaborative work environment, upholds program quality standards, and ensures alignment with organizational goals and budgetary guidelines..
ESSENTIAL JOB RESPONSIBILITIES
● Assist the Program Director with administration and coordination of activities and programs, and in ensuring that all program objectives are met
● Ensure the delivery of all client services in a professional, ethical and effective manner
● Meet program operations goals while maintaining program within budget
● Cultivate and maintain a positive relationship with the staff
● Provide information and referrals as needed; crisis intervention.
● Ensure that staff’s case files are kept up-to-date, thorough, and accurate
● Supervise program staff
● Maintains a working partnership with local community groups, including government officials
● Assists Program Director with the completion of monthly variance budget reports, annual budget preparation, and monitor fiscal status of the property of the program
● Obtains all required program certifications, remains current with compliance and regulatory requirements (e.g. Fair Housing, HUD, TCAC, COS), and ensures clients and staff are in compliance
● Preparation of monthly, quarterly and annual reports which include, but are not limited to the following: rent, subsidy and participant amounts; occupancy rate; participant demographic information and program eligibility; and socio-economic data for purposes of monitoring, and biannual Strategic Leadership Review and department open house.
● Perform other duties as assigned
Qualifications
- Undergraduate degree in relevant field preferred – equivalent professional experiences in a relevant field will be considered
- Minimum of two years prior experience working with individuals who are homeless, at risk of homelessness, who suffer from mental health, and/or chronic and persistent substance abuse disorders
- Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds
- Must be computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent written and oral communication skills; comfortable presenting in front of groups
- Strong organizational, detail oriented, and time management skills
- Proven ability to work independently and effectively as part of a collaborative team
- Display a high level of initiative and commitment towards completing duties efficiently
- An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.
- Spanish-speaking a plus
Contingent Upon:
Satisfactory results of a background check
Satisfactory results of a DMV Motor Vehicle Record Check
Valid California driver's license, reliable transportation, and current vehicle insurance
Proof of clear TB test dated within 60 days of hire
SUPERVISORY RESPONSIBILITIES
N/A
TRAVEL REQUIREMENTSOccasional local travel for client appointments, partner meetings, trainings, and to sites and the administrative office.
PHYSICAL DEMANDS
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adult professionals. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.
COMPENSATION AND BENEFITSThis rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.
LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.
This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder’s responsibility.
If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.
Skills Required
- Undergraduate degree in a relevant field, or equivalent professional experience in a relevant field
- At least two years of experience working with individuals experiencing homelessness, at risk of homelessness, mental health conditions, or chronic and persistent substance abuse disorders
- Experience working with individuals and families from diverse ethnic and socioeconomic backgrounds
- Computer literacy and proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
- Excellent written and oral communication skills, including comfort presenting to groups
- Strong organizational, detail-orientation, and time-management skills
- Ability to work independently and collaboratively as part of a team
- High initiative and commitment to completing duties efficiently
- Understanding of diversity, equity, and inclusion practices and commitment to ongoing professional development
- Spanish-speaking ability
- Valid state driver's license and reliable transportation
- Vehicle insurance meeting legal and agency requirements
- Satisfactory background check, DMV record check, and clear TB test results
What We Do
LifeMoves is a nonprofit organization dedicated to ending the cycle of homelessness for families and individuals in San Mateo and Santa Clara Counties. By providing safe, dignified interim housing and intensive, customized supportive services, LifeMoves empowers its clients to regain stability, achieve autonomy, and return to long-term self-sufficiency through a multi-faceted therapeutic service model.
