Program Manager

Posted 25 Days Ago
Be an Early Applicant
Bethlehem, PA, USA
In-Office
24-24 Hourly
Mid level
Social Impact
The Role
Leads an intellectual and developmental disability community participation support program. Supervises staff, manages daily operations, ensures participant health and safety, oversees incident management, training, documentation, budgets, inventory, service coordination, and implementation of individual plans. The role also supports staffing coverage, facilitates meetings, participates in on-call duties, and transports individuals to appointments or community activities.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary:

At CSG, as Full-Time Program Manager, you will provide leadership and program oversight in the supervision of intellectual and developmental disability (IDD) Community Participation Support program. You will also be responsible for communicating and fostering company values and philosophies as well as general program management. The Program Manager is directly supervised by the Program Director.

Wage Information:

Base Rate $23.67/hr. with increase possible based on relevant IDD experience.

Job Description:

  • Supervises Program Supervisors, monitors and evaluates employee performance according to company performance management policies and procedures.  

  • Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.   

  • Directs and ensures effectiveness of program’s daily operations.

  • Ensures the health, safety and welfare of the individuals within the program.

  • Provides training and oversight related to the program’s Incident Management.  

  • Provides training, including Medication Administration Training, as required.

  • Supports Program Supervisors in managing coverage in the homes.

  • Participates in the company’s on-call system. (Community Homes and Community-Based Program Managers only)

  • Enhances quality of the individuals’ lives by promoting inclusion, recovery and integration into the community.

  • Facilitates regular staff meetings and ensures communication with and from company management.

  • Ensures implementation of individual program and behavioral plans and activities. 

  • Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.

  • Transports individuals in personal or company vehicles for meetings, appointments or community activities.

  • Serves as an active member of the service team in the coordination of services.  

  • Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the individuals. 

  • Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.

  • Performs job responsibilities of the Program Supervisors directly (Residential and Community Based) or Lifesharing Specialists (Lifesharing), when required.

Qualifications:

  • Master’s degree from an accredited college or university, 1 year experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience. 

  • A bachelor’s degree from an accredited college or university, 2 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience.

  • An associate’s degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).

  • High school diploma or equivalency, 6 years of work experience working directly with persons with mental illness/intellectual and developmental disabilities and 1 year supervisory experience (except in the ICF/MR setting).

Additional requirements include: 

  • Must have a valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.

  • Must be able to work flexible hours.

CSG Offers Superior Perks & Benefits:
  • Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.

  • Generous Paid Time Off & Other Paid Leave

  • Extensive Paid Training

  • Career Development Opportunities

  • Flexible Pay Options through myFlexPay

  • Family Medical and Parental Leave

  • Flexible spending accounts for medical & dependent care

  • Traditional or Roth 401K Plans with up to 4% employer match

  • Employee Assistance Program (EAP)

  • Life Insurance

  • Wellness Opportunities

  • Tuition Assistance

  • Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.

Skills Required

  • Master's degree from an accredited college or university, one year of direct experience working with people with mental illness or intellectual and developmental disabilities, and one year of supervisory experience.
  • Bachelor's degree from an accredited college or university, two years of direct experience working with people with mental illness or intellectual and developmental disabilities, and one year of supervisory experience.
  • Associate's degree or 60 college credit hours, four years of direct experience working with people with mental illness or intellectual and developmental disabilities, and one year of supervisory experience; exceptions apply in ICF/MR settings.
  • High school diploma or equivalent, six years of direct experience working with people with mental illness or intellectual and developmental disabilities, and one year of supervisory experience; exceptions apply in ICF/MR settings.
  • Valid driver's license, good driving record, and access to a reliable vehicle.
  • Ability to work flexible hours.
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The Company
Year Founded: 1972

What We Do

Founded in 1972, Community Services Group (CSG) provides quality community-based mental health and intellectual and developmental disability (IDD) services throughout Central and Northeastern Pennsylvania. Its mission is to promote the growth and enhancement of human potential through an effective, efficient, and innovative system of care, empowering individuals and their families to lead full, meaningful lives within their communities.

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