Program Manager

Posted 6 Days Ago
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Coraopolis, PA, USA
In-Office
Senior level
Healthtech • Other • Professional Services • Social Impact
Putting our heart and soul into exceptional care.
The Role
Manage daily operations and staff of a day services program for individuals with developmental and intellectual disabilities. Oversee program planning, implementation, licensing, billing support, property and safety, staff training, scheduling, and coordination with clinical and specialized personnel to ensure quality care and compliance.
Summary Generated by Built In
Job Summary & Responsibilities

Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.  We are seeking a Program Manager to join our team, at the program in Coraopolis, PA.   


This is a professional position responsible for managing the operation and coordination of day services supporting individuals with developmental and intellectual disabilities. The Program Manager works in coordination with the Director of Programs for the management of daily operations, supervision of employees and oversight of the building and grounds. This position is responsible for providing ongoing direction of program planning, evaluation, implementation and development to ensure quality standards are met and maintained


  •  Manages daily operation of program, implements policies/procedures.
  • · Provides training and monitoring of program goals, assessments, and activities. · Monitors care and treatment of individuals during day program services.
  • · Coordinates plans and implements CPS, community activities and special events.
  • · Coordinates and guides staff responsibilities to support individuals program development.
  • · May serve as an activities coordinator and/or may assume Program Specialist responsibilities.
  • · Provides day-to-day leadership and training for staff. · Develops and maintains the clinical and administrative coordination of all aspects of the program for individuals receiving services.
  • · Monitors treatment authorizations ensuring that program and support plans are developed, implemented and maintained.
  • · Supports the Director of Program with coordination of billing process of services rendered and maintaining verification records.
  • · Supports the Director of Program for budget statistics development and monitoring.
  • · Supports the Director of Program for coordination licensing process, on-site licensing process, and plan of correction. · Provides daily property management and secures service from the facilities department as needed.
  • · Conducts fire drills, monitors fire equipment and safety measures throughout the buildings. People Management/Leadership
  • · Instructs and provides ongoing training and support of responsibilities to personnel.
  • · Coordinates, assigns and delegates job responsibilities for program and supporting personnel for the delivery of services.
  • · Provides supervision and support to personnel by providing mentoring and guidance to enhance competence and effectiveness.
  • · Provides leadership and direction to personnel regarding program implementation.
  • · Coordinates and provides support to specialized personnel including but not limited to Program Specialist, Physical Therapist, Occupational Therapist and Communication Specialist.
  • · Manages employees’ schedules, verifies timecards, manages time off requests and monitors FMLA/Leave usage. · In coordination with Director of Program, interviews, hires, trains, and supports a level of staffing to meet program requirements and operations.
  • · Recommends, documents, and/or make decisions in personnel-related matters including disciplinary actions, termination and adherence to company policies and procedures in consultation of supervisor and Human Resources as appropriate
  • · Represents Merakey day services with participation in workgroups, committees and appropriate conferences internally and externally.
  • · Maintains productive working relationships and communication with employees, stakeholders, participants, families, other programs and agencies.


Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Preferred Qualifications

The ideal candidate will possess the following qualifications:

  • Bachelor’s Degree Preferred
  • Up to 6 years + 1-year supervisory 
  •  Strong ability to use technology and to learn new technology quickly and encourage other to do so.


Skills Required

  • Bachelor's degree
  • Up to 6 years experience plus at least 1 year supervisory experience
  • Strong ability to use technology and learn new technology quickly

Merakey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Merakey and has not been reviewed or approved by Merakey.

  • Healthcare Strength Health coverage is positioned as robust, with multiple medical plan options, telemedicine, care navigation support, and certain specialty medications available at no cost through an affiliated pharmacy.
  • Leave & Time Off Breadth Time-off policies are structured with separate vacation, sick, and personal time allocations plus paid holidays, and vacation increases with tenure.
  • Wellbeing & Lifestyle Benefits Wellbeing and practical supports include an employee assistance program, tuition support, caregiving resources, discounts, and early wage access that can improve day-to-day financial flexibility.

Merakey Insights

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The Company
HQ: Lafayette Hill, PA
2,798 Employees
Year Founded: 1969

What We Do

Merakey is a leading developmental, behavioral health and education non-profit provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential.

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