Program Manager

Coralogix is on a mission to revolutionize observability. Our modern platform helps businesses monitor and understand their data- logs, metrics, traces, and security events-at scale while reducing costs by up to 70%.

We are seeking a Jira-oriented Program Manager to lead high-impact, cross-functional initiatives across Product, Engineering, and Operations. This role is ideal for someone who thrives on bringing structure to complexity- documenting processes, facilitating collaboration, and creating clear visibility through dashboards and reports.

As a Program Manager, you will own the end-to-end lifecycle of strategic programs, orchestrate multi-team execution, and continuously introduce creative tracking and monitoring methods to ensure transparency, efficiency, and measurable impact.

Key Responsibilities

• Program Coordination & Delivery: Plan, track, and drive cross-functional initiatives across R&D, CS, and Product - from scoping through execution and retrospective - ensuring programs land on time, within scope, and with measurable outcomes, without direct authority over the teams delivering them.
• Strategic Context & Impact Awareness: Understand company priorities and translate them into program-level implications - identifying high-impact initiatives, where risks concentrate, and how team-level decisions ripple upward. Bring that context into every sync, update, and escalation.
• Stakeholder Alignment & Communication: Act as the connective tissue between Product, R&D, CS, and business stakeholders. Surface blockers early, translate between technical and business contexts, and keep stakeholders moving through clear, data-backed updates.
• Data-Driven Visibility: Build and maintain dashboards and reports that give teams and leadership real-time clarity on delivery health — throughput, SLA adherence, scope changes, and priority trends. Turn Jira and operational data into decisions.
• Process Design & Scalability: Define and document operational processes that scale across a fast-growing R&D org. Identify friction in how teams plan, execute, and report - and drive improvements with clear ownership and adoption paths.
• Workflow Automation & Tooling: Contribute to Jira automation rules, JSM workflows, and AI-powered tooling for intake, triage, and operational queries. Spot repetitive manual work and help eliminate it.
• Facilitation & Dependency Management: Lead sprint reviews, retrospectives, planning sessions, and cross-functional syncs. Map dependencies, flag risks before they become blockers, and own the coordination even when you don't own the outcome.
• Risk & Issue Management: Maintain a continuous view of program risk across Jira, Slack, and cross-team input. Develop mitigation plans, escalate when needed, and track to closure.
• Performance Reporting: Contribute to cross-team performance reporting — surfacing completion rates, carryover trends, scope churn, and priority throughput in formats leadership can act on.

• 3-6 years of experience in Program Management, Project Management, or Operations in a SaaS or tech environment.
• Hands-on Jira experience - dashboards, JQL, automation rules, board management, and using Jira to track cross-team dependencies and program-level KPIs. JSM familiarity is a plus.
• Demonstrated ability to read a strategic roadmap, understand business priorities, and translate them into program-level actions and risk signals.
• Demonstrated understanding of how to use AI and automation tools to enhance workflows and reduce manual overhead.
• Proven ability to lead cross-functional programs with multiple stakeholders, driving alignment and unblocking dependencies without direct authority.
• Strong facilitation skills - able to lead meetings, manage competing priorities, and keep discussions moving toward decisions.
• Ability to document and improve multi-team processes - translating complex workflows into clear, repeatable frameworks.
• Strong analytical background - able to identify trends in operational data and translate findings into actionable recommendations.
• Ability to distill complex program status into crisp, decision-ready updates for leadership and stakeholders.

Cultural Fit

We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and deliver meaningful impact. If you thrive in dynamic environments and love driving organizational success, we’d love to hear from you.

Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.