PROGRAM MANAGER

Posted 2 Days Ago
Be an Early Applicant
Philadelphia, PA, USA
In-Office
57K-57K Annually
Mid level
Healthtech
The Role
Manage a residential mental health program serving 12 individuals: supervise 6–7 DSPs, oversee scheduling, training, documentation, incident reporting, finances (PEX card, invoices), activities, site safety and vehicle upkeep, coordinate with case managers, and ensure services follow ISPs and program policies.
Summary Generated by Built In
❤️ Build a Career with Purpose- Help People HealProgram Manager


🕒 Full-Time

💲 57,000/year

💵 DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed.

Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support.

Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice.

Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives.

Why Join Our Team?💰 Competitive Pay & Benefits

• Competitive Compensation

• DailyPay – Access Your Earned Wages Before Payday

• Medical, Dental & Vision Insurance

• 401(k) Retirement Plan

• Paid Time Off

• Employee Assistance Program

• Wellness Programs

• Employee Referral Bonuses

• Company-Paid Training

🎓 Career Growth & Development

• Paid Training Programs

• Professional Development Opportunities

• Certification Opportunities

• Leadership Development Programs

• Career Advancement Opportunities

• Opportunities Across Multiple Service Lines

❤️ Meaningful Work That Matters

• Make a Difference Every Day

• Support Individuals and Families

• Build Meaningful Relationships

• Strengthen Communities

• Join a Mission-Driven Organization

What You’ll Do

Program Manager is responsible for the management of the direct coverage schedule, supervision of 6-7 DSP positions, processing invoices, managing program PEX card, Avatar input and census verification, and ongoing communication with consumers and funding source. The Misty program provide residential services to 12 individuals with mental health challenges. In this role, you will:

  • Provide guidance and leadership to DSP’s, including supervision as assigned by the Program Director 
    • Provide DSP’s training and mentoring that supports staff development and document and address any identified needs for improvement. 
    • Manage site scheduling including all callouts, no-shows, and time-off requests to provide coverage as needed. 
    • Assist in interviewing new DSP candidates.
  • Participate in and attend planning and team meetings for consumers. 
  • Respond appropriately to crises by notifying the appropriate persons and completing/submitting incident reports. 
  • Report any medical concerns to the Program Director immediately. 
  • Respond to the needs of all residents when they supersede the responsibility of the DSP.
  • Liaison with residents’ case managers to ensure open and effective communication. 
  • Develop and coordinate the planning of monthly consumer activities and ensure their implementation. 
  • Provide day-to-day program support to ensure services are provided per the ISP/treatment plan.
  • Manage, monitor, and reconcile all site and consumer-related expenditures as required.
  • Oversee the maintenance, upkeep, and safety of the physical site and site vehicles, reporting needed repairs, upkeep, and conditions to the Program Director. 
  • Monitor and ensure the timely and accurate completion of documentation (logs, medications, inventories, incident reports, assessments, progress van logs, etc.) and communicate issues and/or problems directly to the Program Director.
  • Participate in quality assurance activities as assigned.
  • Other duties as assigned by the Program Director. 
Who We’re Looking For

You may be a great fit if you are:

✔ Compassionate

✔ Dependable

✔ Patient

✔ Team-Oriented

✔ Service-Focused

✔ Professional

✔ Positive

✔ Committed to Helping Others

Qualifications
  • Bachelor’s Degree in social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, or education.
  • Preferred: Master's Degree
  • 3 years of mental health direct care experience (2 years shall include supervisory experience).
  • Minimum 3 years’ experience working with adults with IDD/Behavioral Mental Health Diagnosis.
  • Demonstrates a strong working knowledge of the appropriate regulations, R.H.D. values, and program policies and procedures. 
  • Basic computer and internet literacy with the ability to utilize applications like emails, time recording, and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
  • Valid Driver’s License and personal vehicle with state minimum liability insurance coverage. 
  • Subject to employment screenings, including FBI clearance, if applicable.
🌟 Apply Today

Some jobs pay the bills.

Some jobs build careers.

This job changes lives.

If you’re looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today.

Join our team and become the reason someone has a better day.

About Our Organization

Resources for Human Development is part of the Inperium family of companies.

Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.




Skills Required

  • Bachelor's Degree in social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, or education.
  • Master's Degree
  • 3 years of mental health direct care experience, including 2 years of supervisory experience.
  • Minimum 3 years' experience working with adults with IDD/Behavioral Mental Health Diagnosis.
  • Strong working knowledge of relevant regulations, RHD values, and program policies and procedures.
  • Basic computer and internet literacy with ability to use email, time recording, and similar applications to enter and retrieve data.
  • Valid Driver's License and personal vehicle with state minimum liability insurance coverage.
  • Subject to employment screenings, including FBI clearance, if applicable.
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The Company
HQ: Pennsauken, New Jersey
69 Employees

What We Do

South Jersey Behavioral Health Resources, Inc. has been providing behavioral health services to adults, children and families for over 25 years. The services provided include, Residential, Outpatient (OP), Intensive Outpatient (IOTSS), Adult Partial Care (APC), and Homeless Services.

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