Program Manager

Reposted 20 Days Ago
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City Centre, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Aerospace • Transportation • Travel
The Role
Lead end-to-end execution of complex, cross-functional technology programs. Manage program plans, dependencies, risks, and stakeholder alignment. Drive execution cadence, reporting, engineering effort tracking, ROI assessment, and change management to ensure predictable delivery and leadership visibility.
Summary Generated by Built In


Job Description

Job Title: Program Manager
Location:
Kuala Lumpur 

About AirAsia MOVE

AirAsia MOVE is a dynamic ASEAN-focused budget travel platform redefining how people experience and book travel. As part of Capital A, we’re building products that span flights, hotels, e-hailing, experiences, payments, and more—powered by a tech-first mindset and a relentless focus on customer experience. Join us in shaping the digital future of travel across the region.

About the Role

The Program Manager (PMg) is responsible for front-facing execution across complex, cross-functional technology programs at MOVE. This role ensures predictable delivery, strong execution discipline, and clear visibility for leadership across priorities, dependencies, and outcomes.

The PMg acts as the single-threaded owner of execution, working closely with Engineering Managers, Product Managers, Design, Business, and Analytics to drive alignment, accountability, and results.

Key Responsibilities

1. Program Execution & Visibility

  • Front-face end-to-end execution for assigned programs and initiatives.

  • Present a consolidated, leadership-ready view of execution status, risks, dependencies, and timelines.

  • Ensure clarity on scope, milestones, and delivery commitments across teams.

2. Cross-Functional Alignment & Accountability

  • Partner with Engineering, Product, Design, and Business to gather requirements and define execution plans.

  • Drive shared understanding of ownership, timelines, and success criteria.

  • Hold stakeholders accountable for commitments while enabling teams to deliver effectively.

3. Complex Program Ownership

  • Lead programs with broad dependencies across multiple teams or functions.

  • Own and maintain the program plan / Gantt, including sequencing, dependencies, and critical paths.

  • Run execution cadence including standups, syncs, and dependency tracking.

  • Proactively identify and resolve risks, blockers, and execution bottlenecks.

4. Execution Rituals & Reporting

  • Own execution rituals with senior leadership (weekly reviews, monthly business reviews, milestone checkpoints).

  • Provide structured, concise reporting on progress, risks, and trade-offs.

  • Define and implement flow and execution metrics (predictability, throughput, cycle time, delivery health).

5. Engineering Effort & ROI Tracking

  • Maintain book-keeping of engineering effort across programs and initiatives.

  • Partner with Product, Business, and Analytics to assess efficacy, ROI, and impact of engineering investments.

  • Highlight areas of inefficiency, over-investment, or execution drag and propose course correction.

6. Change & Priority Management

  • Own the change management system for programs.

  • Enable leadership to make informed decisions on priority or scope changes.

  • Clearly articulate impact of changes on timelines, capacity, dependencies, and outcomes.

  • Ensure changes are communicated and absorbed cleanly across teams.

What Success Looks Like

  • Leadership has high confidence and visibility into execution.

  • Teams experience less chaos, clearer priorities, and fewer last-minute surprises.

  • Cross-team dependencies are managed proactively, not reactively.

  • Engineering effort is aligned to measurable business outcomes.

  • Execution becomes predictable, transparent, and scalable.
     

Required Qualifications: 

  • 6–10 years of total professional experience, with at least 4–6 years in Program Management, Technical Program Management, Delivery, or Engineering roles.

  • Strong experience driving execution across multi-team, cross-functional technology programs.

  • Comfortable working with senior engineering, product, and business stakeholders, with clear leadership reporting exposure.

  • Solid understanding of Agile environments and software development lifecycle (SDLC).

  • Proven ability to manage dependencies, risks, timelines, and execution plans across complex initiatives.

  • Structured thinker with a bias for clarity, ownership, and measurable outcomes.

  • Able to balance execution rigor with pragmatism in fast-moving environments.

  • Strong communication skills, with the ability to present progress, risks, and trade-offs clearly.

  • Bachelor’s degree in Engineering, Computer Science, Business, or related field.

Why Join AirAsia MOVE?

  • Drive the core systems that power one of ASEAN’s most ambitious travel platforms.

  • Be part of a high-impact, engineering-led transformation with regional scale.

  • Collaborate with top engineering leaders across backend, product, and DevOps.

  • Enjoy high ownership, fast iteration cycles, and visibility across the org.

  • Regional travel perks and access to diverse verticals within Capital A.


Skills Required

  • 6-10 years of total professional experience, with at least 4-6 years in Program Management, Technical Program Management, Delivery, or Engineering roles.
  • Strong experience driving execution across multi-team, cross-functional technology programs.
  • Comfortable working with senior engineering, product, and business stakeholders, with leadership reporting exposure.
  • Solid understanding of Agile environments and software development lifecycle (SDLC).
  • Proven ability to manage dependencies, risks, timelines, and execution plans across complex initiatives.
  • Structured thinker with bias for clarity, ownership, and measurable outcomes; able to balance execution rigor with pragmatism.
  • Strong communication skills, able to present progress, risks, and trade-offs clearly.
  • Bachelor's degree in Engineering, Computer Science, Business, or related field.
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The Company
HQ: Sepang, Selangor Darul Ehsan
13,132 Employees
Year Founded: 2001

What We Do

It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping. If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us

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