Program Manager

Posted Yesterday
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Toronto, ON, CAN
Hybrid
118K-152K Annually
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Lead deployment planning and execution for a major cards product launch and TSYS platform migration. Own the integrated deployment plan, coordinate workstream runbooks, cutover activities, mock conversions, pilots, and production cutovers. Manage risks, governance, vendor and stakeholder communications, and ensure operational readiness across business, technology, and operations teams.
Summary Generated by Built In

Capco is seeking an experienced Program Manager to lead the deployment planning and execution of a major Cards product launch and portfolio conversion initiative. This newly created role will oversee end-to-end deployment activities, ensuring successful delivery across product launch, platform conversion, and production implementation.

Working across business, technology, operations, and vendor teams, you will own the integrated deployment strategy, coordinate complex conversion activities, manage delivery risks, and ensure operational readiness through every phase of implementation.

What You'll Do
  • Lead deployment planning and execution for a major card product launch and portfolio conversion, ensuring successful migration from the existing TSYS platform to the target TSYS platform.
  • Own the integrated deployment plan, coordinating workstream runbooks, cutover activities, dependencies, readiness assessments, and execution across internal teams and external vendor partners.
  • Plan and lead mock conversions, dress rehearsals, production cutovers, and operational readiness activities to ensure a successful implementation.
  • Coordinate production product launch activities, including pilot execution, customer rollout, and deployment of new product features on the target platform.
  • Drive deployment governance, risk management, executive reporting, and stakeholder communications throughout production implementation and conversion delivery.
What We're Looking For
  • Demonstrated experience managing large-scale deployment, conversion, or transformation programmes within banking, cards, or payments.
  • Proven expertise delivering complex platform migrations, product launches, cutover planning, and operational readiness initiatives.
  • Strong understanding of cards processing platforms, deployment governance, release management, and production implementation practices.
  • Excellent stakeholder management and communication skills, with experience coordinating business, technology, operations, and third-party vendors.
  • Proven ability to manage programme risks, executive reporting, issue resolution, and delivery across multiple concurrent workstreams.
Bonus Points For
  • Experience delivering TSYS platform implementations or large-scale cards portfolio conversions.
  • Knowledge of payment processing, card issuing, and digital banking products.
  • Experience working within highly regulated financial services environments.
  • Familiarity with Agile, Waterfall, or hybrid programme delivery methodologies.
  • PMP, PRINCE2, SAFe, or other relevant programme management certifications.
Why Join Capco
  • Deliver high-impact technology solutions for Tier 1 financial institutions.
  • Work in a collaborative, flat, and entrepreneurial consulting culture.
  • Access continuous learning, training, and industry certifications.
  • Be part of a team shaping the future of digital financial services.
  • Help shape the future of digital transformation across financial services.

Benefits
  • Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
  • Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
  • Virtual Health Care – Company-paid program available to all employees and their dependents/partners.
  • Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners.
  • Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment.
  • New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child.
  • Wellness Support – Fitness reimbursement benefit to promote health and well-being.
  • Business Coach from Day 1 – Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

Why This Role Is Open

We are currently hiring for this role due to a newly created position within our organization. This opportunity has been established to support growing client demand and expanding delivery capabilities. We are seeking an experienced professional who can make an immediate impact on our Cards Conversion programmes.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.


Pay Transparency

The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.


Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.                                                                                                   

Canada Pay Transparency
$118,000$152,000 CAD

Skills Required

  • Demonstrated experience managing large-scale deployment, conversion, or transformation programmes within banking, cards, or payments
  • Proven expertise delivering complex platform migrations, product launches, cutover planning, and operational readiness initiatives
  • Strong understanding of cards processing platforms, deployment governance, release management, and production implementation practices
  • Excellent stakeholder management and communication skills, coordinating business, technology, operations, and third-party vendors
  • Proven ability to manage programme risks, executive reporting, issue resolution, and delivery across multiple concurrent workstreams
  • Experience delivering TSYS platform implementations or large-scale cards portfolio conversions
  • Knowledge of payment processing, card issuing, and digital banking products
  • Experience working within highly regulated financial services environments
  • Familiarity with Agile, Waterfall, or hybrid programme delivery methodologies
  • PMP, PRINCE2, SAFe, or other relevant programme management certifications

What the Team is Saying

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Capco Compensation & Benefits Highlights

  • Healthcare Strength Health, dental, and vision coverage are described as solid with low copays and a good variety of choices, complemented by mental‑health resources, an EAP, and wellbeing events. Company materials emphasize global availability of these supports.
  • Parental & Family Support Enhanced maternity, paternity, adoption, and shared parental leave are highlighted, with several months of maternity leave noted in the U.S. in some accounts. Additional paid leave is called out for life events such as pregnancy loss, fertility treatment, menopause, and bereavement.
  • Wellbeing & Lifestyle Benefits A global wellbeing program, coaching/mentoring, mental‑health initiatives, and wellness reimbursements (e.g., gym, fitness) are positioned as core parts of the offering. Flexible working is emphasized alongside regionally tailored wellbeing events.

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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