The Role
Supports U.S. Space Force Guardian Appraisal programs by managing correction and appeal processes, board reviews, waiver requests, trouble tickets, stakeholder communications, training, records, policy improvements, and recommendations. The role requires knowledge of Department of the Air Force personnel appraisal policies, HR systems, and PII protection while assisting government program execution at Joint Base San Antonio-Randolph.
Summary Generated by Built In
Delta Solutions & Strategies is seeking a Program Manager Support person to join our team. This position will be located at Joint Base San Antonio - Randolph.
What you will be doing:
- The contractor shall assist the government in executing Guardian Appraisal activities in alignment with SPFI 36-2401. Duties include supporting the administrative correction and appeal processes, facilitating the board review process, managing waiver requests, managing trouble tickets, resolving issues, providing guidance, and working with stakeholders to improve policy, guidance, and IT systems associated with Guardian Appraisals.
- Understanding of current policies, programs and procedures governing the DAF’s and USSF’s appraisal system and appraisal’s impact across other personnel programs.
- Develop, implement, sustain, and improve training activities to ensure stakeholders have the necessary knowledge and skills.
- Manage and maintain effective record keeping of communications with customers and communicate them with leadership.
- Execute Guardian Appraisal programs in alignment with emerging USSF policy.
- Deliver recommendations in a professional format not limited to; email, bullet background paper, briefing slides, messaging, and briefings.
- Responsible for utilizing all security measures to protect PII.
What you will need:
- 10+ years of experience in Operations, Analysis, Policy or Planning field
- Background in DAF personnel or human resources career field desired
- Familiarity with DAF Human Resources IT systems
- Secret security clearance
- Bachelor’s degree (may be substituted with relevant experience)
Delta Solutions & Strategies offers a generous benefits package to include medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military and jury duty paid leaves.
We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D
Skills Required
- 10 or more years of experience in operations, analysis, policy, or planning
- Familiarity with Department of the Air Force human resources information technology systems
- Secret security clearance
- Bachelor’s degree, which may be substituted with relevant experience
- Background in Department of the Air Force personnel or human resources career field
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The Company
What We Do
Delta Solutions & Strategies, LLC, established in 2000, is a VA-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB). They provide Advisory and Assistance Services (A&AS), technical training, information technology, operations and maintenance, modeling and simulation, test and evaluation, and space support to government and Department of Defense (DOD) customers. They are committed to maintaining operational excellence and security through their ISO 9001:2015 certified quality management system.
