Position Summary:
Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.
In the Program Manager, Spend Management position, you’ll lead the design and execution of high-impact programs that drive innovation and scale across Spend Management. You’ll formalize how teams explore, pilot, and operationalize new ideas, creating structure around intake, execution, and governance. Partnering across product, technology, operations, and customer success, you’ll coordinate cross-functional efforts to turn strategic concepts into scalable outcomes.
Skills Needed:
Deals with Ambiguity – Adapts smoothly to change and thrives in ambiguity, maintaining composure and productivity. Maintains progress despite incomplete information and tackles complex issues constructively.
Communicates Effectively – Develops and delivers impactful communications for diverse audiences across channels. Excels in both small and large group interactions. Captures attention, actively listens, and guides discussions towards targeted goals.
Champions Innovation – Propels teams to unlock value with cutting-edge, tech-enabled innovations. Stays ahead of the tech curve, ready to embrace the next big thing. Leads with an entrepreneurial mindset and takes calculated risks.
Collaborates Effectively – Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy.
Strong program management expertise with a proven ability to lead complex, cross-functional initiatives from concept to execution.
Deep fluency in agile and OKR frameworks to drive transparency, alignment, and measurable outcomes.
Skilled at influencing without authority, guiding prioritization, governance, and resource planning across teams.
What You’ll Do and Impact:
Design and implement scalable program structures for intake, governance, stage-gating, and reporting.
Collaborate with leadership to define and evolve the program lifecycle.
Drive discovery and alignment on scope, timelines, and objectives for new programs.
Develop frameworks and materials that guide prioritization, decision-making, and resource allocation.
Lead cross-functional pilot execution and scale-up decisions.
Leverage OKRs and agile principles to track progress and increase visibility.
Analyze program data to inform decisions, surface risks, and weigh tradeoffs.
Serve as program lead for strategic initiatives, ensuring delivery of key milestones and outcomes.
Build alignment and collaboration across Product, Technology, Engineering, Operations, Marketing, and Success teams.
Contribute to strategic planning and roadmap development with Spend Management leadership.
Champion an AI- and automation-first mindset across all programs and processes.
Experience:
Bachelor’s degree in Business, Technology, Operations, or a related field
7+ years of experience leading cross-functional programs, ideally in tech, operations, or platform-based environments
Strong knowledge of agile, OKRs, and strategic planning frameworks
Proven success designing pilots and scaling initiatives across internal and external teams
Effective communicator with strong facilitation and organizational skills
Experience supporting supplier- and customer-facing initiatives
Additional Items of Interest:
PMP, Agile, or other program management certification preferred.
Background in supplier networks, digital platforms, or spend analytics a plus.
Job to be performed in the location listed. Generous benefit package available.
© 2013 to 2026 Direct Supply, Inc. All rights reserved.
Skills Required
- Program management expertise leading complex, cross-functional initiatives from concept to execution
- Bachelor's degree in Business, Technology, Operations, or a related field
- 7+ years of experience leading cross-functional programs, ideally in tech, operations, or platform environments
- Deep fluency in Agile frameworks
- Deep fluency in OKR frameworks
- Strong knowledge of strategic planning frameworks
- Proven success designing pilots and scaling initiatives across internal and external teams
- Experience supporting supplier- and customer-facing initiatives
- Effective communicator with strong facilitation and organizational skills
- Skilled at influencing without authority to guide prioritization, governance, and resource planning
- Champion an AI- and automation-first mindset across programs and processes
- PMP, Agile, or other program management certification
- Background in supplier networks, digital platforms, or spend analytics
Direct Supply Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Direct Supply and has not been reviewed or approved by Direct Supply.
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Retirement Support — Retirement savings are emphasized through a 401(k) with company match and stock contributions, alongside an employee‑owner model. Feedback suggests these features are a standout part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as annual profit sharing and bonuses are consistently highlighted as meaningful components of pay. Feedback suggests these payouts complement base salary and contribute materially to total compensation.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include a full on‑site wellness center with gym, classes, and recreational courts, plus a dog‑friendly campus and on‑site café. Flexible work options and everyday perks like complimentary beverages and membership reimbursements add tangible lifestyle value.
Direct Supply Insights
What We Do
For 35 years, Direct Supply has been dedicated to delivering innovative solutions to the toughest challenges facing the Senior Living industry. Now more than ever, we’re inspired by our customers’ commitment to serving America’s seniors during COVID-19 and beyond. From creating safe, desirable spaces and boosting operational efficiency, to helping our customers improve care outcomes and easily procure the right products at the best value – we’re constantly expanding our offering and developing new technologies to meet the complex and evolving demands of Senior Living.
