Program Manager in Scholar Success Programs

Posted 6 Days Ago
Be an Early Applicant
Fort Collins, CO, USA
In-Office
63K-65K Annually
Mid level
Edtech • Information Technology • Professional Services
The Role
Lead and manage a scholar success program combining high-touch advising for first-generation/low-income students with operational oversight of scholarships, donor stewardship, events, compliance, and partnership coordination to improve student retention, persistence, and graduation outcomes.
Summary Generated by Built In
Job DescriptionPosition Summary:

The Program Manager role is a dynamic and dual focused leadership role within Scholar Success Program. As part of the broader Community for Excellence network, the Program Manager collaborates across campus to help develop a student success ecosystem. Operating with a high degree of independence, the Program Manager splits their time equally between direct high-touch student advising and robust programmatic management:


Holistic Student Support and Advocacy: The Program Manager provides comprehensive, high-touch advising to a small group of first-generation and limited-income students through a proactive, student-centered approach focused on student success and career readiness. The Program Manager navigates complex student concerns and acute crises, serves as a frontline advocate and manages resource referrals. The Program Manager builds a strong sense of belonging, community, and support through facilitation of individual meetings, cohort events, community events, and intentional learning opportunities.


Operational Management and Foundation/Donor Stewardship: The Program Manager oversees the day-to-day operations, logistics, and event planning required to execute external foundation partner and donor agreements. The Program Manager ensures compliance with established timelines and deliverables, manages program budgets, and represents the University as the primary point of contact for external stakeholders.


Full Consideration Date: Sunday, 8/23/2026, 11:59pm (MT)


Essential Job Duties:
  • Administer scholarship programs and foundation partnerships by managing recruitment, selection, scholarship awards, donor agreements, reporting requirements, and compliance with foundation and university expectations.
  • Serve as the primary liaison to scholarship foundations and donors by maintaining collaborative relationships, coordinating communications, and ensuring fulfillment of program commitments and stewardship responsibilities.
  • Provide holistic student success coaching by managing an assigned caseload and delivering individualized support that promotes students' academic achievement, personal development, persistence, and graduation.
  • Assess student needs and coordinate interventions by identifying barriers to success, responding to complex student situations, connecting students with campus and community resources, and advocating for student success.
  • Maintain student records and ensure compliance by documenting student interactions, monitoring academic progress, utilizing student success data, and adhering to university policies, federal regulations, and professional standards.
  • Develop and facilitate student engagement opportunities by planning workshops, cohort experiences, leadership development activities, and community-building programs that foster belonging and student success.
  • Collaborate with the Community for Excellence (C4E) Network and campus partners to coordinate services, strengthen scholarship support, improve student outcomes, and advance institutional student success initiatives.
  • Perform other related duties as assigned in support of departmental, divisional, and university priorities.

Supervision:
  • Position may supervise student staff.

Conditions of Employment:
  • The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not provide visa sponsorship for this position.
  • Pre-employment Criminal Background Check (required for new hires).

Minimum Qualifications:
  • Bachelor’s degree plus a minimum of 3 years of professional employment experience in K-12 education, higher education, or college access programs.
  • Demonstrated experience delivering direct, individualized (one-on-one) and group support to students, focusing on student success, retention, and fostering a sense of belonging.
  • Demonstrated commitment to working effectively with diverse student populations and their support networks.
  • Demonstrated professional experience managing program logistics, administrative timelines, or independent decision-making processes.

Preferred Qualifications:
  • Master’s degree in student personnel, higher education, counseling or related field.
  • Experience working with scholarship foundations, donors, or grant programs.
  • Experience in program coordination, leadership, or progressively responsible work within a college access or student success framework.
  • Experience working with TRIO or similar college access programs, academic advising, or career counseling.
  • Experience advising, counseling, teaching, or supervising individuals from historically minoritized communities.
  • Demonstrated success in conflict resolution, creative problem-solving, and independent decision-making.
  • Strong organization and administrative skills with a proven ability to prioritize tasks in a fast-paced environment.
  • Experience supervising, mentoring, or coaching others, with a demonstrated commitment to fostering a culture of mutual accountability.
  • Bilingual proficiency in English and Spanish (verbal and written).

Salary Range$62,500-$65,000

Required Application Documents

To apply, please upload the following applicant documents. Ensure your materials fully address the required and preferred job qualifications of the position. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Cover Letter, Resume/CV Employee Benefits

Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.

  • Review our detailed benefits information here.

  • Explore the additional perks of working at CSU here.

  • For the total value of CSU benefits in addition to wages, use our compensation calculator.

  • Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in!

Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

EEO

Colorado State University (CSU) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Bachelor's degree
  • Minimum of 3 years professional experience in K-12 education, higher education, or college access programs
  • Experience delivering direct one-on-one and group support to students focused on success, retention, and belonging
  • Commitment to working effectively with diverse student populations and their support networks
  • Professional experience managing program logistics, administrative timelines, or independent decision-making processes
  • Legally authorized to work in the United States by the proposed start date (no visa sponsorship provided)
  • Pre-employment criminal background check
  • Master's degree in student personnel, higher education, counseling, or related field
  • Experience working with scholarship foundations, donors, or grant programs
  • Experience in program coordination, leadership, or progressively responsible work within college access or student success frameworks
  • Experience with TRIO or similar college access programs, academic advising, or career counseling
  • Experience advising, counseling, teaching, or supervising individuals from historically minoritized communities
  • Demonstrated success in conflict resolution, creative problem-solving, and independent decision-making
  • Strong organization and administrative skills with ability to prioritize in a fast-paced environment
  • Experience supervising, mentoring, or coaching others
  • Bilingual proficiency in English and Spanish (verbal and written)
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The Company
HQ: Fort Collins, CO
7,500 Employees

What We Do

The Colorado State University System is a higher education institution comprising three campuses—CSU Fort Collins, CSU Pueblo, and CSU Global—dedicated to excellence, access, and student success.

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