Program Manager-RO Operations - Infrastructure Enablement

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this onsite role you will report to our RO Enablement Team Lead and will be the end to end owner in the enablement of our Infrastructure for autonomous operations. You will manage a portfolio of sites across multiple markets from site feasibility to site launch while partnering cross functionally with Real Estate, Construction, Engineering, and Operations. Objectives include but are not limited to; process adherence, site enablement, and scaling at or better than plan of record.

You will:

• Strategic Planning & Deployment: Lead and manage the end-to-end program for the enablement and readiness of all new regionalized locations, ensuring alignment with corporate expansion strategy and timelines.
• Drive Sustainable Outcomes: Serve as a trusted leader with a continuous improvement mindset, driving operational excellence, strengthening stakeholder alignment, and delivering measurable, sustainable results
• Depot Configuration: Define, document, and oversee the execution of standardized depot layout, workflow, and equipment configuration, optimizing for efficiency and scalability.
• Performance Monitoring: Establish and track key performance indicators (KPIs) for new and existing depot operations, focusing on initial performance stabilization and sustained improvement post-launch.
• Lead the successful expansion and standardization of regionalized operations (ROs), ensuring efficient launches and sustained high performance across multiple locations.
• Drives strategic preparation, setup, and stabilization of new ROs, encompassing program management, logistics, depot operations, network technology, and cross-functional leadership.

You have:

• Bachelor's degree in Business Administration, Operations, or Project/Program Management
• 5+ years of experience in program management or a related field.
• Proven ability to effectively lead and inspire teams, fostering a collaborative and high-performing environment.
• Excellent communication skills, including the ability to clearly articulate ideas, actively listen, and build strong relationships with stakeholders at all levels.
• Extensive experience with operational processes and best practices
• Exceptional problem-solving and analytical skills: Capable of quickly identifying root causes, proposing effective solutions, and making data-driven decisions.
• Proven experience in managing multi-site operational launches or expansions (e.g., distribution centers, depots, retail locations)
• Excellent project management skills, including familiarity with tools for tracking milestones, dependencies, and resources
• Ability to thrive in a fast-paced, cross-functional environment: Comfortable working under pressure, adapting to changing priorities, and collaborating effectively with diverse teams.
• Demonstrated ability to build strong relationships and influence stakeholders across different departments.

We prefer:

• A Master's degree in Computer Science, Engineering, Business Operations, or a related field
• Excellent communication skills, including the ability to clearly articulate ideas, actively listen, and build strong relationships with stakeholders at all levels.
• Extensive experience in the autonomous vehicle sector, encompassing a deep understanding of the unique technological, regulatory, and operational challenges.
• Proven ability to unlock scale within operations across both domestic and international markets
• A strong track record of working effectively in collaborative, cross-functional teams, fostering a culture of open communication and shared goals.
• Demonstrated knowledge of warehouse/depot physical layout and configuration best practices.
• Adept at using analytical tools and methodologies to solve complex problems.

Travel:

Candidates should expect up to 25% travel

Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process.