Program Manager (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
CrowdStrike is looking for a Program Manager to join our Global PMO team. In this role, you will work closely with Senior Leadership, business owners and sponsors to deliver systems, process and application solutions to meet business needs. As a Program Manager, you will be responsible for leading diverse and multidisciplinary teams in the delivery of enterprise and cross functional projects utilizing your mastery of project management processes and experience to deliver exceptional quality. Specifically, we are looking for an individual with demonstrable experience with incident response and problem management process. As a successful candidate, you will have a keen eye on risk assessment and mitigation. This position reports to the IT G&A Project Portfolio Director and will work alongside a team of program managers and functional leaders. You will manage multiple extremely complex, concurrent and cross-functional projects/programs to deliver the desired outcomes. You exercise independent judgment in methods, techniques and evaluation criteria for obtaining the desired results. You are always looking for continuous improvement.
We are currently open to candidates that can work remotely within the United States.
What You'll Do:

• Facilitate, manage and monitor application & process initiatives that span multiple business lines
• Manage all aspects of related projects to ensure the overall program is coordinated and delivered according to roadmap, objectives and scope
• Partner with key business and operation stakeholders to understand objectives, set priorities of projects and establish a delivery roadmap
• Leverage experience and training to create project plans appropriate to the size, scope and resource needs of the requesting team
• Coordinate and track project timelines, identify dependencies, and develop and deliver requirements, documentation, and progress reports
• Delegate tasks to various team members and manage successful completion of tasks, guiding team on various technical and functional aspects and removing any roadblocks
• Lead and be a hands-on manager of application and process related projects across multiple functional groups involving a variety of technologies and applications
• Work creatively and analytically to problem-solve project roadblocks, identify and manage risks and manage team issues
• Build effective project teams utilizing communication and team building skills
• Keep stakeholders and project team members informed of status and issues utilizing clear, consistent and timely communications
• Develop an understanding of the business processes and teams you are supporting and leverage your application knowledge and experience to collaborate as solutions are defined
• Participate in establishing PMO practices, templates, policies, tools and in the development of business partnerships

 
What You'll Need:

• Bachelor's Degree in appropriate field of study or equivalent work experience
• 10+ years of experience in managing medium to large projects with 5+ years' experience in large enterprise system implementations and major initiatives
• Delivery of programs in the assigned vertical and related projects in a rapidly growing environment
• Proven expertise in developing, implementing and maintaining business continuity, disaster recovery and resiliency plans. This includes identifying critical systems, potential risks and ensuring that contingency plans and strategies are developed, maintained and in place.
• Deep understanding of digital systems, cloud infrastructure, and network operations. Familiarity with monitoring tools, automation, and other technologies used in tracking system health, identifying anomalies, and ensuring operational uptime.
• Excellent understanding and experience in Project Methodologies (Agile, Scrum, Waterfall, etc.)
• 5+ years of experience facilitating the capture and documentation of business requirements leading the project stakeholders and team
• Demonstrable experience with Organizational Change Management and Adoption
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
• Detail-oriented, organized, self-motivated, hardworking team player with excellent interpersonal skills
• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
• Ability to manage entropy
• Passion for creating a frictionless and supportive project management experience
• Proven ability to work creatively and analytically in a problem-solving scenario
• Knowledge and experience using project management tools, ServiceNow PPM preferred
• Ability to "see around the corner" and identify program/project risks
• Desire to put a lasting mark in the design of a world class PMO

Bonus Points:

• PMI or Agile Alliance (or equivalent) certification preferred
• SaaS and Problem & Incident Management experience
• ITIL / ITSM preferred
• Change Management (Prosci, CCMP or equivalent) certification desired
• Salesforce, ServiceNow, NetSuite other large modern CRM system implementation experience
• You must love our business. CrowdStrike is a leader in cybersecurity. We don't have a mission statement. We are on a mission to protect our customers from breaches. You must be genuinely committed to our mission and eager to learn the details of our business!
• High-tech, start-up, rapid growth and/or publicly traded company experience

#LI-AI1
#LI-SC1
#LI-Remote
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $0 - $0 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
Expected Close Date of Job Posting is:12-21-2024