Fuze Health’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, unified force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver next-generation solutions that patients and healthcare partners need today and into the future.
Job Description
We are looking for a Program Manager, Quality to join our Quality and Safety team at Alto Pharmacy. Alto is a full-service pharmacy with a national presence, offering both mail order delivery and 13 physical pharmacy locations supported by one of the most robust delivery networks in the industry. In this role, you will drive high-impact programs that ensure our patients receive their medications accurately, safely, and with an exceptional quality experience.
Job Description
PharmD degree (Licensed Rph) required in this role.
Key Responsibilities
You will combine strategic thinking with deep analytical expertise to optimize quality operations across FuzeRx, manage working team relationships, identify areas of quality and non-compliance, leverage data insights to improve efficiency, and partner with cross-functional teams to scale Alto’s quality and safety capabilities as we continue to grow nationwide.
Accelerate Your Career as You
Drive FuzeRx’ cross-functional quality and safety program and performance from quality investigations to ongoing performance and successful mitigation completion, ensuring initiatives are executed on time, within scope, and aligned to business goals.
Leverage advanced Looker / SQL expertise to analyze complex data sets, generate insights, and inform decision-making across multiple workstreams.
Build business cases and data quality models to support strategic decision-making and program prioritization.
Partner with senior stakeholders and carriers to define success metrics, track progress, and continuously optimize quality and safety operations.
Required Experience & Qualifications
Minimum Qualifications:
PharmD degree (Licensed Rph) required, with a concentration in Operations / Quality or a related field.
4 - 6 years of progressive program management or business operations experience in a data-driven environment.
Proficient-level Looker / SQL proficiency, with demonstrated ability to independently query, analyze, and manipulate complex data sets.
Strong analytical and problem-solving skills with proven ability to translate data into actionable insights.
Proficiency with project management and collaboration tools (e.g., Slack, GSuite, Asana, Jira, Smartsheet).
Exceptional communication and stakeholder management skills, with the ability to drive alignment across technical and business teams.
Preferred Qualifications:
Prior experience in healthcare, technology, consulting, or high-growth industries.
Experience managing multiple concurrent programs with competing priorities.
Advanced Excel and/or experience with BI tools (Tableau, Looker, PowerBI).
Demonstrated ability to influence executive decision-making and build consensus across diverse teams.
PMP, Lean Six Sigma, or equivalent certification a plus.
Additional Information
Additional Physical Job Requirements
Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.
Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Fuze Health’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.
PharmD degree (Licensed Rph) required in this role
Salary and Benefits
Salary Range: $112,000 - $140,000
Commission Eligible: No
Travel: Yes - Required up to 10% of the time
Location Requirement:
Alto is limited to individuals residing in the following states: Arizona, Arkansas, California, Colorado, Florida, Kansas, Maryland, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington (WA), and Wisconsin.
Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S.
Benefits:Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.
More Benefits Information Here: Fuze Health Benefits Site
Application deadline: March 1, 2026
#LI-Remote
Alto Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected].
Alto Pharmacy considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, and New York City Fair Chance laws. We are an E-Verify participating company.
Alto Pharmacy recruiters and hiring managers may use automated decision-making tools to assist with identifying candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. If you have any questions or would like to request an alternative process, please contact us at [email protected]. To learn about Alto Pharmacy's privacy practices including compliance with applicable privacy laws, please click here.
Top Skills
What We Do
Alto is America’s leading digital pharmacy, transforming a $500 billion industry. Founded in 2015, Alto’s better pharmacy model is centered on the critical role of pharmacists as the final link in a person’s health journey. Alto combines expert pharmacist care with purpose-built technology to deliver a more convenient and affordable experience for those who need medication. To date, Alto has fulfilled more than three million prescriptions, expanded to twelve markets, and built a mobile app experience that makes it easier than ever to manage medications and chat with a pharmacist. As Alto continues its rapid growth, it remains customer obsessed, with an industry-leading NPS score of 86.
