Program Manager (PMO)

Job ID Number

R5043

Employment Type

Full time

Worksite Flexibility

Hybrid

Job Summary

As a Program Manager, you will play a critical role in overseeing and managing multiple projects and processes within the information technology organization.
Must be local to Whittier CA

Job Description

We are seeking a highly skilled and experienced Program/Portfolio Manager to work with our client. This will be a hybrid, full-time position and permanent salaried.

Job City: Whittier
Job State: California
Job ZIP Code: 90601
 The ideal candidate will have a strong background in project management, organizational change management, strategic planning, team leadership, and a proven track record in setting up successful organizational processes and teams in a Project Management Office.
What You'll Do

• Establish the foundation for a successful PMO, including developing the PMO's structure, roles, and responsibilities

• Rollout a phased implementation of project management coverage over existing IT projects

• Oversee project portfolio management, ensuring alignment with strategic goals and objectives

• Lead organizational change management initiatives to ensure smooth transitions and adoption

• Train project managers and project sponsors on best practices, methodologies, and tools. Provide required staff training, develop training materials, and equip the PMO staff to train others

• Complete multiple proof of concept (POC) engagements with designated departments or sections

• Use the POCs to refine the project management processes and mentor staff in the delivery of project management services

• Provide hands-on mentoring for PMO staff and develop their duty assignments

• Provide leadership and direction to the project teams, promoting a positive and productive work environment

• Develop standard project management deliverables. Develop and implement project strategies and plans, including resource, risk, and procurement plans

• Develop recommended Key Performance Indicators (KPIs) and a PMO

• Cultivate and maintain strong client relationships, serving as a trusted advisor and point of contact

• Rollout a phased implementation of project management coverage over existing IT projects.

• Monitor and report on project progress, risks, and issues to stakeholders regularly.

• Provide leadership and direction to the project teams, promoting a positive and productive work environment

• Implement and improve service management discipline across the organization

• Develop and implement strategies for capacity planning and resource planning

• Ensure comprehensive documentation of project plans, processes, and deliverables

• Address change readiness challenges and effectively teach and train staff on new processes

• Get team excited about changes and foster a positive adoption environment

• Be on the ground and hands-on to ensure project success

• Follow a ground zero approach and actively participate in day-to-day activities and problem-solving

• Provide support and guidance to managerial staff on project management best practices

What You'll Need

Required:

• Bachelor's degree in Business, IT, or related field; or equivalent work experience. A Master's degree or relevant certification (such as PPM, PMP, MPM or PgPM) is preferred

• Experience in state or local government (city/county/regional) agencies, either as an employee or contractor

• Proven experience as a Program/Portfolio Manager or similar role. Strong knowledge of project management principles and practices

• Proficiency in project management software tools (Microsoft Project and/or JIRA strongly preferred)

• Knowledge of service delivery principles and practices desirable

• Excellent leadership, communication, and interpersonal skills

• Strong problem-solving skills and the ability to make decisions under pressure

• Local to Los Angeles County, CA

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.