Your Opportunity at ARC’TERYX:
As the Program Manager, People Enablement Operations you will be responsible for executing department-wide People, Culture and Transformation planning, operations and corporate services. This role is pivotal in facilitating alignment between the department’s long-term strategic goals with daily business priorities, through managing core rhythms, including quarterly and annual planning, budgeting workflows, and reporting cycles.
This is an opportunity to shape how People Enablement supports enterprise priorities at scale, delivering innovation, consistency, and operational excellence. Your experience in strategic planning and corporate services, combined with strong collaboration and communication skills, will enable you to deliver key services to our regional and global partners.
This role is primarily based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Global People Enablement and Experience team leads business management, strategic planning, project management, corporate services, employee experiences and events. Through strategic operations, thoughtful experiences, and meaningful activations in our spaces, we create the conditions for teams to thrive.
Global People Enablement & Experience is the conduit between People, Culture & Transformation and our cross-company partners - enabling growth, scaling our capabilities and activating our culture to achieve our business goals.
If you were the Program Manager, People Enablement Operations, here are some of the core activities you would be doing:
- Facilitating strategic planning processes for People, Culture & Transformation, ensuring alignment with enterprise priorities and long-term business objectives
- Managing planning rhythms, checkpoints, and reporting requirements to monitor progress against strategic goals
- Driving continuous improvement in planning processes, tools, and practices to enhance efficiency, transparency, and impact
- Leading and managing budgeting workflows for People, Culture & Transformation, ensuring alignment with cross-functional teams
- Partnering with Global People Enablement & Experience members to gather inputs, validate assumptions, and consolidate inputs into operating budgets
- Overseeing a portfolio of corporate services which will change and evolve with business needs
- Managing business rhythms that enable the PC&T department to meet its weekly, monthly and long-term objectives
- Leading and communicating effectively with partners, including cross-functional teams and external agencies to ensure visibility, engagement, reporting and on-going alignment
- Championing process innovation and optimization within the People Enablement team to continuously evolve operational practices, tools, process and workflow
- Managing assigned end-to-end PC&T projects by owning the intake process, including managing briefs, coordination of timelines across all stakeholders, and facilitating execution through to delivery
- Building and maintaining relationships with key partners across the department, organization and externals
- Other duties as required
Here are some of the things you could be working on in the future:
- Managing new initiatives in support of our Global/Regional Operating Model
- Leading larger projects and new services as part of our longer-term roadmap
Are you our next Program Manager, People Enablement Operations?
- You have 5-7 years of experience in developing, managing strategic planning programs/workflows and building/delivering corporate services in a scaling business
- You have experience in agency/vendor management and in leading the development and execution of project briefs
- You have experience in People and Culture related services such as people operations, learning & development, total rewards, people analytics, talent management, systems and/or operations in a global business landscape
- You have strong PPT skills, with experience designing and delivering PPT presentations to executives
- You have experience in developing and executing annual strategic plans
- You have a relentless attention to detail and the ability to prioritize multiple tasks to meet deadlines
- You have strong verbal and written communication skills, with the ability to provide insights and guide work across the department and business
- You have the ability to influence and guide without direct control
- You are proficient in creating, organizing and leading efficient and effective workflows
- You have advanced experience using project management platforms and tools (Monday.com, Smartsheet, Miro, SharePoint, etc.)
- You can collaborate cross-functionally in a fast-paced environment to drive results
- You are capable of finding simple, scalable solutions for complex problems and developing others to do the same
- You are proficient in managing a portfolio of services/projects and leading change through others
- You have excellent interpersonal skills, with the ability to build, maintain, and influence relationships at all levels
- You have a commitment to excellence, continuous improvement, and personal development
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You have strong computer skills (especially Microsoft Excel, Visio and PowerPoint)
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation:
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- Eligible to work in Canada
- 5-7 years experience developing and managing strategic planning programs/workflows and delivering corporate services in a scaling business
- Experience in agency/vendor management and leading development and execution of project briefs
- Experience in People and Culture related services (people operations, learning & development, total rewards, people analytics, talent management, systems/operations) in a global business
- Strong PowerPoint skills, including designing and delivering presentations to executives
- Experience developing and executing annual strategic plans
- Advanced experience using project management platforms and tools (Monday.com, Smartsheet, Miro, SharePoint, etc.)
- Proficient in Microsoft Excel, Visio and PowerPoint
- Experience managing budgeting workflows and consolidating operating budgets
- Ability to manage a portfolio of services/projects and lead change through others
- Strong verbal and written communication skills and ability to influence without direct control
- Relentless attention to detail, ability to prioritize multiple tasks and work in a fast-paced environment
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
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