About the role:
We are looking for a seasoned Program Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbaud’s pursuit of becoming even more partner-obsessed and platform-focused. This highly motivated individual will bring a disciplined analytical approach combined with creativity. Strategic thinking and exceptional communication skills will be key assets as you translate partner profitability into Blackbaud business impact.
What you’ll do:
Enhance GTM strategy for the Blackbaud Partner Service Program by adding new products and increasing program membership
Monitor role KPIs including engagement volumes and partner attach rate
Identify and input to evaluate future Blackbaud products that will be added to the service program.
Support accredited service partners to jointly deliver go-to-market offering to land with the field and measure success
Oversee the content development process for product and implementation training for new and existing Blackbaud products included in the service program.
Collaborate extensively with partner enablement to raise program awareness and updates
Drive to deepen the capability and scale of the Partner Development Managers through program enablement and collaboration.
Collaborate with internal Blackbaud teams to ensure program coordination and alignment.
What you’ll bring:
1-2 Years of Program management or service delivery experience.
Experience launching programs to customers, partners and internal stake holders
Direct experience working with Sales teams and landing go-to-market offerings and tracking pipelines and wins
Ability to support partners in creation of go-to-market offering is based on sales plays and tracking effectiveness with wins
Positive influence that impacts clients and partner executives
Awareness of industry trends with the ability to gain insights into market trends
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Skills Required
- 1-2 Years of Program management or service delivery experience
- Experience launching programs to customers, partners and internal stakeholders
- Direct experience working with Sales teams and tracking pipelines and wins
- Ability to support partners in creation of go-to-market offerings based on sales plays
- Positive influence that impacts clients and partner executives
- Awareness of industry trends and ability to gain insights into market trends
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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