Program Manager, Partner Services

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Hyderabad, Telangana
In-Office
Cloud • Social Impact • Software
Blackbaud is the leading provider of software for powering social impact.
The Role

About the role: 

We are looking for a seasoned Program Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbaud’s pursuit of becoming even more partner-obsessed and platform-focused. This highly motivated individual will bring a disciplined analytical approach combined with creativity. Strategic thinking and exceptional communication skills will be key assets as you translate partner profitability into Blackbaud business impact. 

 

What you’ll do: 

  • Enhance GTM strategy for the Blackbaud Partner Service Program by adding new products and increasing program membership 

  • Monitor role KPIs including engagement volumes and partner attach rate 

  • Identify and input to evaluate future Blackbaud products that will be added to the service program. 

  • Support accredited service partners to jointly deliver go-to-market offering to land with the field and measure success 

  • Oversee the content development process for product and implementation training for new and existing Blackbaud products included in the service program. 

  • Collaborate extensively with partner enablement to raise program awareness and updates 

  • Drive to deepen the capability and scale of the Partner Development Managers through program enablement and collaboration. 

  • Collaborate with internal Blackbaud teams to ensure program coordination and alignment.    

 

What you’ll bring: 

  • 1-2 Years of Program management or service delivery experience. 

  • Experience launching programs to customers, partners and internal stake holders  

  • Direct experience working with Sales teams and landing go-to-market offerings and tracking pipelines and wins 

  • Ability to support partners in creation of go-to-market offering is based on sales plays and tracking effectiveness with wins 

  • Positive influence that impacts clients and partner executives 

  • Awareness of industry trends with the ability to gain insights into market trends  

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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The Company
HQ: Charleston, SC
3,400 Employees

What We Do

Blackbaud unleashes the potential of the people and organizations who change the world. As
the leading software provider exclusively dedicated to powering social impact, Blackbaud
expands what is possible across the nonprofit and education sectors, at companies committed to
social responsibility, and for individual change makers. Built specifically for fundraising,
nonprofit financial management, digital giving, grantmaking, corporate social responsibility and
education management, Blackbaud’s essential software accelerates impact through unmatched
expertise and powerful data intelligence. Millions of people across more than 100 countries
connect, give, learn, and engage through Blackbaud platforms.

Why Work With Us

We’re here to fuel impact that
creates a better, more connected
world.
When nonprofits, social impact
teams, schools and individual
change-makers have powerful and
effective foundational infrastructure,
they transform our communities and
our world.

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