Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
Hybrid work schedule
Location(s) within the US: Troy, MI | Atlanta, GA | Woodinville, WA
Job Summary for a Program Manager, Operations:
The Program Manager oversees various aspects of program operations, ensuring smooth execution and continuous improvement. This role involves strategic planning, cross-functional collaboration, and data-driven decision-making to enhance program efficiency and effectiveness. The Program Manager will own the success of program health and execution in alignment with the strategic roadmap. They will partner with the sales team to drive success from ideation to execution. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a proven track record in program management.
Job Skills and Traits
- Cross-Functional Collaboration: Collaborate and communicate effectively with cross-functional teams to traffic inbound requests and ensure seamless program execution.
- Data-Driven Performance: Leverage data and reporting expertise to drive sales performance and increase Net Promoter Score (NPS).
- Team Management: Manage the Program Coordinator team (0-3 direct reports) and serve as the primary lead for internal team calls.
- Client Contract Expertise: Act as an expert for client contract specifics, monitoring for compliance to ensure all terms are met.
- SKU Lifecycle Management: Own the end-to-end SKU lifecycle, determining when items have reached the end of their lifecycle to maximize sales and reduce inventory liability, in partnership with Merchandising and Planning.
- Marketing Execution: Oversee and manage marketing execution, including the implementation of site optimization tactics.
- Inventory Management: Partner with Planning to monitor inventory levels and identify liquidation tactics to manage stock efficiently
Qualifications
- Bachelor’s degree in Business, Marketing, or related field.
- 3-5 years of experience in program management or a related role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Experience with Smartsheet or similar project management tools.
- Ability to work cross-functionally with multiple stakeholders and manage conflicting priorities.
We are pleased to share the base salary range for this position is $70,000 to $85,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
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Must be 18 years or older to apply.
What We Do
BDA is the nation's premier promotional Merchandise Agency™. We help our clients meet their business needs through the power of branded merchandise. Our clients consist of Fortune 1000 companies worldwide and every major U.S. sports league and team.
Customers come to us to extend their brand reach through strategic initiatives, custom campaigns, integrated eCommerce programs and sports sponsorship activations. And associates come to us for our high energy and high expectations. We are over 900 associates strong, operating in offices around the globe, including our newest office in Manila.
Our Locations:
Atlanta, Austin, Bentonville, Boston, Charlotte, Chicago, Cleveland, Dallas, Denver, Detroit, Greenville, Houston, Indianapolis, Jacksonville, London, Los Angeles, Manchester, Manila, Milwaukee, New York, Newark, Paris, Phoenix, Portland, Providence, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, Shanghai, Shenzhen, Washington D.C., and Windsor
Today, the company is celebrating 34 years of business with such high-profile brands as Coca-Cola, Sony, AT&T, NFL, Ford, Starbucks, GE, Kellogg’s, HBO, and many more.
Interested in joining the BDA family? Visit https://www.bdainc.com/culture/
