The Role
Lead a 4-6 week e-commerce strategic discovery, managing technical and strategy workstreams, coordinating cross-functional teams, tracking dependencies and scope, and delivering target-state architecture, operating model recommendations, rollout roadmap, and executive presentations while maintaining transparent status and decision logs.
Summary Generated by Built In
Job Title: Program Manager – E-Commerce Strategy & Technical Discovery
Location: Onsite in Victoria, London at least 3 days weekly
Responsibilities:
- Lead end-to-end delivery of a 4–6 week strategic discovery engagement across a multi-brand eCommerce landscape.
- Manage week-by-week progress across technical and strategy workstreams, ensuring alignment with client stakeholders and internal consulting teams.
- Maintain and track the overall engagement plan, including daily standups, milestone reviews, stakeholder interviews, and system walkthroughs.
- Facilitate cross-functional sessions with business, product, and IT teams to extract priorities, risks, and decisions.
- Track dependencies, blockers, and scope creep to preserve momentum within a compressed timeline.
- Coordinate the development and refinement of final deliverables, including:
- Target-state architecture & platform evaluation matrix
- Operating model recommendations & rollout roadmap
- Executive-ready summary presentations and board-level materials
- Ensure transparency and proactive communication via structured status updates, issue logs, and decision registers.
Background:
- 8–12 years of program management experience in digital transformation or strategy consulting engagements, preferably in multi-brand or global commerce environments.
- Strong experience coordinating cross-functional teams of strategists, architects, analysts, and product owners in fast-paced consulting projects.
- Adept at working across CMS, Commerce, PIM, DAM, and data platforms, with understanding of agile delivery and technology lifecycle management.
- Demonstrated ability to drive structure, resolve ambiguity, and align executive stakeholders within high-pressure discovery timelines.
- Excellent verbal and written communication skills, with experience preparing board-level documentation.
Skills Required
- 8-12 years program management experience in digital transformation or strategy consulting
- Onsite in Victoria, London at least 3 days weekly
- Proven experience coordinating cross-functional teams of strategists, architects, analysts, and product owners
- Experience working across CMS, Commerce, PIM, DAM, and data platforms
- Understanding of agile delivery and technology lifecycle management
- Ability to drive structure, resolve ambiguity, and align executive stakeholders under compressed timelines
- Excellent verbal and written communication skills with experience preparing board-level documentation
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The Company
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
