Program Manager, Onboarding

We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As an Onboarding Program Manager, you will design and lead an onboarding program that fosters connection, boosts effectiveness and efficiency, and immerses new hires into DraftKings culture from their first interaction. In this role, you will be responsible for building, refining, and maintaining an onboarding experience that aligns with our company values and the People Team's strategic goals in welcoming new employees. Your impact will be felt through increased new hire engagement, streamlined onboarding processes, and the creation of a cohesive environment that empowers employees to thrive right from the start.
What you'll do as an Onboarding Program Manager

• Lead the creation and execution of project plans to revamp the onboarding process, ensuring alignment with the program's overall objectives.
• Design, organize, and facilitate monthly onboarding sessions, ensuring they reflect company values and objectives.
• Ensure timely and effective communication for new hires and managers, incorporating updates as needed.
• Work with leadership and key stakeholders to design interactive, engaging content for new hires, including presentations, panels, and training modules.
• Collaborate with People Analytics to design feedback mechanisms and success metrics, developing action plans based on the results to continually improve the program.
• Maintain active engagement with new hires through cohort Slack groups, communication plans, and continuous feedback loops.
• Design, implement, and facilitate the DraftKings New Hire Buddy program to support new employees during their transition.
• Present monthly or quarterly updates to leadership on the onboarding program's performance and future roadmap.
• Continuously update and improve onboarding documentation and materials to ensure relevance and effectiveness.

What you'll bring

• At least 7 years of experience in a People Program Manager, Onboarding Manager, or similar role.
• Excellent communication and presentation skills, with the ability to engage diverse audiences.
• Strong organizational skills and a keen attention to detail.
• Ability to distill complex or ambiguous information into actionable insights.
• Experience managing competing priorities and projects simultaneously.
• A collaborative approach with experience working across teams and with various stakeholders at all levels.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
If this job posting does not include compensation information, this is due to a technical error that our team is working to resolve! We will repost this position with compensation information as soon as it is resolved. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.