Program Manager, Nursing Administration

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary
Under minimal supervision, the Nursing Program Manager performs managerial and leadership functions over professional nursing and support care team in various ambulatory care clinical healthcare consumer care settings. Applies critical thinking, evidence-based policies, procedures, guidelines and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes and independently works with the ACNO or Director to ensure alignment of clinical quality and projects with departmental and strategic goals.

This position will be part of the Immunization and Travel Clinic which is one of four clinics within the Public Health Institute at Denver Health. The person will manages clinical, educational, and research operations for the Immunization and Travel program; manages staff and develops performance standards; support financial operations with the clinic administrator, supervise and direct all related activities in the assigned area; oversees day to day clinical operations, analyze and evaluate clinical, educational and research services for quality improvement; provides clinical support for all protocols and processes for the clinic following ACIP or other national organizations schedules and recommendations; oversee timely and appropriate communications with outside agencies; and work directly with the clinic administrator and other key staff to assume completion of tasks within departmental strategic plans.
Adheres to the American Nurses Association (ANA) standards of professional nursing practice / process and performance, and the ANA Code of Ethics to provide care to all healthcare consumers. Applies critical thinking, evidence-based practices and competence to collaborate with the health care team to promote excellence in healthcare consumer safety and quality outcomes. Utilizes the Theory of Human Caring and Caritas in daily practice. "Jean Watson, PhD, RN, AHN-BC, FAAN, Founder / Director, Watson Caring Science Institute."
Essential Functions:

• Staff Management, education, onboarding (25%)
• Mentoring and Recruitment (15%)
• Records Management (10%)
• Problem Solving Patient and Family needs (10%)
• Patient Safety and Quality Care (10%)
• Policy Development and revision (10%)
• Scheduling (5%)
• Support and implementation of organizational initiatives and strategic planning (5%)
• Promote employee engagement (5%)
• Staff Unit (5%)

Education:

• Bachelor's Degree in Nursing Required

Work Experience:

• 4-6 years of nursing experience with evidence of increasing formal and informal leadership experience for 2 years preferred. Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association or American Red Cross Required and
• RN-Registered Nurse - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Adherence to Standards of Professional Nursing Practice/ Process / Performance [ANA Standards addendum- signed] and accrediting body standards.
• Strong understanding and display of the principals of customer service as it applies to patients, staff and the community
• Ability to assist in identifying ways to promote quality patient-centric care and maintain Denver Health’s high level of patient satisfaction. [Nursing Vision Statement]
• Ability to work effectively in a team matrix environment. Ability to communicate clearly and effectively at all levels and in a cross functional environment.
• Ability to work closely with multidisciplinary staff, charge nurses, clinical nurse educator(s), navigators, pharmacists, Social workers, Nursing Managers, providers, executive leadership to provide care to patients with respect to their uniqueness using informed judgment, competence, individual qualifications, and collaboration with the health care team.
• Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
• Supports compliance with national patient safety goals, accrediting agency standards, and quality initiatives.
• Evaluates practice in relation to professional standards, statues, regulations, hospital and departmental policies, standards of care, and regulatory
• Promotes quality care by redefining priorities for care based on evaluation of healthcare consumer/family response, changing condition, and community needs.
• Ability to demonstrate an understanding of assessment findings as they relate to the disease process and continuum of care.
• Proficient in EHR documentation
• Proficient in Office Suite
• Knowledge of JCAHO and other federal, state and local regulatory requirements impacting ambulatory care clinics.
• Applies knowledge and support to a variety of roles supervised including onboarding and orientation, appropriate scope of practice, continuing education and development plans.
• Knowledge and adherence to standards of care for ambulatory care nursing and provision of clinical care across the continuum of age and culture.
• Supports and implements organizational initiatives of diversity, equity, inclusion, and belonging on the unit with direct reports and in all interactions.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.