About Cardea Health:
Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.
At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.
Primary Work Location:
Natalie’s Place is one of several Cardea Health transitional housing programs for medically complex and behaviorally vulnerable unhoused individuals, located in Fremont. Cardea Health’s transitional housing programs collaborate with a wide range of referring partners across Alameda County to support individuals with complex health and social needs. Natalie’s Place provides comprehensive supportive services, including onsite nursing and caregiving support, transportation to medical appointments, nutritious meals, housing navigation and placement assistance, and additional wraparound services designed to promote stability, recovery, and long-term housing success.
Job Summary:
The Program Manager of Transitional Housing will supervise and direct personnel and program activities for Cardea Health Transitional Housing Programs, including Natalie’s Place, a recuperative care program serving people who have experienced homelessness. The Program Manager is accountable for assisting with managing facilities, clinical personnel, housekeeping and caregiving functions, food service, transportation, and housing navigation. In addition, the Program Manager will work with the nursing team to manage the flow of clients through the program, from admission to discharge.
About the role:Job Duties:
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Assist the Program Director of Transitional Housing and Director of Nursing for Transitional Housing with leading a team of dedicated clinical and non-clinical professionals
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Under the direction of the Program Director, oversee facilities and operations at a site of units
Support the Program Director in manage personnel and operations related to:
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Clinical staff
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Case management
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Housekeeping
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Caregiving
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Food service
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Transportation
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Housing navigation
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Troubleshoot issues as indicated
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Escalate challenges when appropriate
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Manage client experience in the program from referral to discharge
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Assist with data reporting as required for assessment of program performance
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Maximize program efficacy in securing service connections and permanent housing for clients
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Ensure that clients move through program in accordance with program parameters
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Fill all beds promptly
Basic Qualifications:
- Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse team members and clients
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Strong leadership skills, including team building
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Excellent organizational skills and attention to detail
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Excellent critical thinking and creative problem-solving skills
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Excellent time management skills with a proven ability to meet deadlines
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Ability to function well in a high-paced and at times stressful environment
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Display resilience and resourcefulness in tackling tasks and finding solutions
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Must provide proof of COVID vaccination or willing to be vaccinated
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Have a passion for serving marginalized populations
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Proficiency in Microsoft Office Suite is required
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Discretion and confidentiality in handling sensitive information
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Professionalism, integrity, and a proactive approach to problem-solving
Minimum Required Skills & Qualifications:
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Bachelor’s degree or equivalent professional experience
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At least two years of related experience required
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Proven experience as a team leader and operations professional
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Experience working with people experiencing homelessness preferred
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Experience working in healthcare preferred
Physical Requirements:
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Occasional sitting or stationary work
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Frequent standing, walking, kneeling, stooping, and ascending stairs
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Occasional lifting and carrying up to 20 lbs
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Frequent pushing and pulling
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Frequent reaching high, low, and level
Work Environment:
- In-person onsite at a supportive housing facility. Constant work around and/or with people OR Interaction with patients, clients, and external customers
Benefits:
Employees in this role may be eligible for a range of benefits, including:
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Employer-supported medical
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Access to dental and vision insurance
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Paid vacation and sick time
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Retirement plan (401k) participation with a company match
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Commuter benefits
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Long Term Disability
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Life Insurance
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Eligibility for certain benefits may vary based on hours worked per week and length of employment
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Specific details are provided in the benefits guide and are subject to change
Cardea Health is an Equal Opportunity Employer
Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.
This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.
Skills Required
- Bachelor's degree or equivalent professional experience
- At least two years of related experience
- Proven experience as a team leader and operations professional
- Experience working with people experiencing homelessness
- Experience working in healthcare
- Proficiency in Microsoft Office Suite
- Proof of COVID vaccination or willingness to be vaccinated
- Excellent written and verbal communication skills
- Strong leadership skills, including team building
- Excellent organizational skills and attention to detail
- Excellent critical thinking and creative problem-solving skills
- Excellent time management skills with ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Discretion and confidentiality in handling sensitive information
- Professionalism, integrity, and a proactive approach to problem-solving
- Passion for serving marginalized populations
- Occasional lifting and carrying up to 20 lbs (physical requirement)
What We Do
Cardea Health is a nonprofit healthcare organization dedicated to connecting marginalized populations, specifically those experiencing chronic homelessness and complex medical needs, to clinical care and supportive services. By providing a range of clinical services within permanent supportive housing sites, the organization helps vulnerable communities improve their health, remain stably housed in their community, and age in place, filling a critical gap in the system of care.
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