Program Manager IV - Product Development

*To be considered for this role, candidates must reside in OH or FL.*

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.  

As Program Manager IV, you will oversee the implementation and maintenance of your assigned area, ensuring efficiency and alignment with strategic goals. You will plan, develop, and maintain systems and procedures while serving as a liaison between your department and external communities, leading discussions with clinical and administrative leaders across the enterprise as well as with external partners. In this role, you will help shape strategy and develop or enhance the infrastructure that supports the ongoing maintenance of our product portfolio.

The ideal candidate will have a high level of comfort with financial analysis, business planning, and working in environments of ambiguity. You will contribute to the development of innovative products and programs that build on the exceptional care provided by Cleveland Clinic, from supporting the organization’s transition to assuming more financial risk through bundled surgical programs to collaborating with payer partners to enhance population health capabilities with data-driven chronic disease management.

A caregiver in this role works remotely from 8:00 a.m. – 5:00 p.m. with occasional needs to attend quarterly in-person meetings if travel/schedule permits.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.  

• Serve as a liaison with all levels of the organization and outside the community.  

• Facilitate implementation of staff wellness initiatives 

• Manage multiple projects with competing deadlines. 

• Allocate time to meet completion requirements.  

• Serve as a coach and mentor for other positions in the department.  

• Review and monitor adherence to Human Resources policies and corporate compliance procedures.  

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, Healthcare Administration, or related field and six years of experience in product development, project management, health care management, business development or related field

• OR Master’s Degree and five years of related experience

• Demonstrated team, leadership, organizational, financial management and problem-solving skills

• Knowledge of statistical and financial analysis, primary research, and business plan development

• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master’s degree

• Healthcare experience

• Knowledge of commercial and government insurance programs and employer benefit strategy

• Medicare knowledge

• Proven track record of achieving goals and milestones

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.