Protolabs

Program Manager (ITAR)

Reposted 8 Days Ago

Hiring Remotely in Minnesota

Remote or Hybrid

104K-139K Annually

Senior level

3D Printing • Other

The Role

The Program Manager (ITAR) will manage ITAR order fulfillment, ensure supplier compliance, drive process improvements, and coordinate cross-functional teams to meet operational goals.

Summary Generated by Built In

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join us as a Program Manager!

The Program Manager (ITAR) will lead and manage ITAR order fulfilment through a global supplier network, ensuring supplier compliance, contract review and operational alignment across our business.

They will drive OMS and systems integration, process improvements and supplier onboarding to scale ITAR-capable operations.

What you'll do:

Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business.
Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools.
Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations.
Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals.
Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain.
Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues.
Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action.
Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities.

What it takes:

Education and Experience:
A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field. A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered.
Experience in digital manufacturing and/or defense-related manufacturing environments.
Experience with NPI processes, OMS (Order Management System) development, or Integration and Strategy Development
Excellent leadership and communication skills to foster collaboration with internal teams and external network partners.
Familiarity with ITAR compliance regulations.
Familiarity with compliance software, partner management systems, and order processing platforms.
Strong technical background in manufacturing processes, especially with external suppliers or networks.

Preferred Qualifications:
Master's degree in a relevant field.
Management of ITAR-compliant manufacturing systems and processes.
Experience with advanced compliance software and ERP systems.
Background in Lean/Six Sigma for process improvement.
Proven leadership in managing cross-functional, international teams.
Experience in strategic planning aligned with company goals.
Strong analytical skills for data assessment and forecasting.

Whats in it for you:

We offer a competitive salary and annual bonus opportunity
In addition, we offer amazing benefits including but not limited to:
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation
And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

Top Skills

Compliance Software

Erp Systems

Oms Development

View all jobs at Protolabs

View Protolabs Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Maple Plain, MN

1,085 Employees

What We Do

Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle.

3D Printing
Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time.

CNC Machining
We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market.

Sheet Metal Fabrication
Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing.

Injection Molding
Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.