Program Manager II (Technical Operations)
About the role and team
The Program Manager, Tech leads complex programs that bridge technical vision and operational execution. This role focuses on the "how" of technical delivery—scaling systems like AI/ML human-in-the-loop workflows or global supply chains by navigating high-ambiguity environments and maintaining disciplined operational excellence.
What You’ll Do
- Program Orchestration: Lead the end-to-end lifecycle of technical programs, focusing on strategic scoping, stakeholder alignment, and operational execution.
- Operational Design: Develop and implement scalable data pipelines and Standard Operating Procedures (SOPs) to enhance technical velocity and quality.
- Cross-Functional Alignment: Partner with Engineering, Product, and Data Science to resolve operational blockers and ensure seamless milestone delivery.
- Governance & Risk: Oversee global vendor performance and identify systemic process gaps, driving continuous improvement in program capability.
Basic Qualifications
- 3+ years of experience in program management, technical operations, or data-driven project management.
- Proficiency in SQL and data analysis (e.g., Excel/Google Sheets) to conduct root-cause analysis and justify program spend.
- Documented experience independently leading the full lifecycle of at least two large-scale technical initiatives from inception to deployment.
- Bachelor’s degree in a technical or business field (or 4 years of additional relevant experience in lieu of a degree).
- Proven ability to resolve scope misalignments and dependencies across cross-functional workstreams.
Preferred Qualifications
- Master’s degree, PMP, or Lean Six Sigma certification.
- Experience in AI/ML operations, autonomous systems, or global localization.
- Experience building automated dashboards or feedback loops to measure team effectiveness.
- Aptitude for deconstructing complex problems and making data-driven decisions in high-ambiguity, fast-paced environments.
- Ability to work across global time zones and perform stationary, screen-based tasks for extended periods.
For San Francisco, CA-based roles: The base salary range for this role is USD $135,000 per year - USD $150,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $135,000 per year - USD $150,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 3+ years of experience in program management, technical operations, or data-driven project management
- Proficiency in SQL and data analysis using tools such as Excel or Google Sheets
- Experience independently leading the full lifecycle of at least two large-scale technical initiatives from inception to deployment
- Bachelor's degree in a technical or business field, or 4 additional years of relevant experience in lieu of a degree
- Ability to resolve scope misalignments and dependencies across cross-functional workstreams
- Master's degree, PMP, or Lean Six Sigma certification
- Experience in AI/ML operations, autonomous systems, or global localization
- Experience building automated dashboards or feedback loops to measure team effectiveness
- Ability to work across global time zones and perform stationary, screen-based tasks for extended periods
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
-
Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
-
Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
-
Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Gallery
