Program Manager - Growth Operations, Contract

Posted 4 Hours Ago
Be an Early Applicant
2 Locations
In-Office
60-85 Hourly
Mid level
Artificial Intelligence • Big Data • Machine Learning
The Data Platform for AI: High quality training and validation data for AI applications.
The Role
Manage end-to-end growth recruiting program: design and run top-of-funnel campaigns, optimize funnel conversion, own ATS (Greenhouse) and reporting, maintain hiring data integrity, lead recruiting operations improvements, and support hiring/onboarding from the San Francisco office.
Summary Generated by Built In

You will:

  • Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding
  • Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success
  • Optimize full growth funnel for conversion and experience
  • Build and lead new growth recruiting campaigns and channels to meet business goals
  • Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
  • Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems
  • Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting
  • Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team
  • Work from the San Francisco office, with occasional travel for onsite growth events.

Ideally you’d have:

  • Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company
  • Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)
  • Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
  • Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
  • Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics
  • Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement
  • Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership

Nice to Haves:

  • Ability to write SQL queries
  • Previous startup experience
  • Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem
  • Extreme attention to detail
  • AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling

The hourly salary range for this contract position in San Francisco, CA is $60 to $85/hr. This is a hybrid position in San Francisco, CA with occasional travels for onsite growth/recruiting events. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. 

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Skills Required

  • 3-7 years experience in Growth, Recruiting, or Recruiting Operations at a rapidly growing company
  • Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using TA tools
  • Strong knowledge of G Suite/Google Sheets (VLOOKUP, pivot tables, data validation, conditional statements, filters, formatting)
  • Deep understanding of Growth/Recruiting pipelines, funnels, and conversion metrics
  • Excellent written and verbal communication skills, able to tailor messaging to diverse audiences
  • Demonstrated project management skills; ability to pull and manipulate datasets and identify process improvements
  • Ability to build strong cross-functional relationships and present recommendations to senior leadership
  • Work from the San Francisco office (hybrid) with occasional travel for onsite growth/recruiting events
  • Own internal reporting and analytics, maintain data integrity in hiring systems
  • Ability to train/onboard others on recruiting systems and processes
  • Ability to write SQL queries
  • Previous startup experience
  • Experience with LinkedIn Recruiter, Clay, Modernloop, Gem
  • Extreme attention to detail
  • Interest or experience with AI builders/agentic coding and experimenting with AI tooling

Scale AI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Scale AI and has not been reviewed or approved by Scale AI.

  • Healthcare Strength Healthcare coverage is described as comprehensive across medical, dental, and vision, with flexibility to choose plans that fit individual or family needs. A monthly wellness stipend further supports physical and mental wellbeing expenses.
  • Equity Value & Accessibility Equity-based compensation is included in eligible packages, positioning ownership as a meaningful component of total rewards for many full-time roles. An employee stock purchase plan also provides an additional pathway to participate in potential upside.
  • Leave & Time Off Breadth Paid time off is positioned as generous with a flexible policy intended to support recharging and burnout prevention. Paid holidays and paid sick days are also part of the time-off offering.

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The Company
HQ: San Francisco, CA
523 Employees
Year Founded: 2016

What We Do

Scale accelerates the development of AI applications by helping machine learning teams generate high-quality ground truth data. Our advanced LiDAR, image, video and NLP annotation APIs allow machine learning teams at companies like OpenAI, Lyft, Pinterest, and Airbnb focus on building differentiated models vs. labeling data.

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