Senior Program Manager, Eval Operations

Posted 4 Days Ago
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Mountain View, CA, USA
In-Office
120K-180K Annually
Senior level
Artificial Intelligence • Automotive • Information Technology • Robotics
The Role
The Program Manager will oversee software evaluation processes, manage validation workflows, collaborate with engineering teams and ensure data integrity for autonomous driving software.
Summary Generated by Built In

Who We Are 

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

About the Team

Software Operations is the processing muscle behind Nuro Driver. We take the onroad miles our fleet collects and turn them into usable data, which becomes the foundation everything downstream depends on. Within Software Operations, Eval Operations holds the bar for safety and system testing, making sure our autonomous driving software is safe before it ever hits the road. It's careful, consequential work, and we take it seriously.

About the Role

We're looking for a Senior Program Manager, Eval Operations to help shape how software evaluation and validation come together across the company. You'll join a team running complex pipelines across simulation, root cause analysis, and systems evaluation, and you'll play a central role in keeping that work organized, prioritized, and moving forward.

This is a great role for a process-oriented leader who loves bringing structure to ambiguous, fast-moving problems. You'll get up to speed on technical context quickly, weigh competing demands across multiple software teams, and bring clarity to what should happen next. You'll partner closely with Autonomy Engineering and Systems Engineering, turning overlapping priorities into clear plans and helping the validation organization scale alongside the rest of the company.

What you'll Own

  • Running the intake, triage, prioritization, and escalation processes that give the validation organization structure and predictability
  • Refining workflows so they actually hold up as validation complexity grows, not just on paper but in how the work moves day to day
  • Quickly orienting within active validation cycles by absorbing the technical context, identifying blockers, and articulating clear priorities across multiple software teams to keep work moving
  • Partnering with Autonomy Engineering and Systems Engineering to align on validation requirements, manage competing demands, and drive clarity when priorities conflict
  • Safeguarding data integrity across validation outputs so stakeholders can trust the results and act on them with confidence
  • Managing capacity across external vendors and in-house resources
  • Identifying risks early, planning mitigations, and escalating cross-functionally to keep critical deliverables on track under tight timelines
  • Building the metrics, reporting, and review mechanisms that give leadership visibility into progress, risks, bottlenecks, and quality trends

About You

  • 5+ years in technical program management, engineering operations, or related roles where you've built and improved operating mechanisms for complex technical organizations
  • Strong critical thinking and the ability to drop into an active validation cycle, absorb the technical context quickly, and articulate clear priorities across multiple software teams
  • Cross-functional stakeholder management, especially aligning competing engineering groups 
  • Experience coordinating delivery across onshore and offshore teams
  • Structured problem-solving and risk management instincts
  • Clear written and verbal communication with both technical and executive audiences
  • High agency, with a track record of building process where none exists and influencing outcomes without direct authority
  • Comfort defining KPIs, interpreting data, and turning outputs into clear decisions and recommendations
  • A bachelor's degree in a technical or business discipline, or equivalent practical experience

Bonus Points

  • Background in software validation, QA, or quality engineering, with a working understanding of validation methodology 
  • Experience in AV, robotics, or safety-critical systems

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $120,270 and $180,410 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics. #LI-CD1

Skills Required

  • 5+ years in technical program management or engineering operations
  • Experience in software validation, QA, or quality engineering
  • Bachelor's degree in a technical or business discipline or equivalent practical experience
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The Company
Mountain View, CA
908 Employees
Year Founded: 2016

What We Do

We're on a mission to better everyday life through robotics. Our custom electric autonomous vehicles are designed to bring the things you need—from produce to prescriptions—right to your home. Nuro’s autonomous delivery can give you valuable time back and more freedom to do what you love. This convenient, eco-friendly, safe alternative to driving can make streets safer and cities more livable. Nuro has brought autonomous delivery to local communities in Texas, Arizona, and California—for less driving and more thriving.

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