The Program Manager will oversee the strategic objectives and assist with building infrastructure for the enterprise wide Mayo Clinic College of Medicine and Science or educational program. The Program Manager provides leadership, management and direction, and is responsible for multiple operational functions within, but not limited to, Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting & Analytics and Administration/Dean Support. Manages unit staffing and performance management; coordinates resources and work load to achieve objectives and strategies. Works with Education and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or accreditation questions to Deans, faculty, administrative and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates grant submission and renewal processes as needed. Facilitates meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal and external customers.. Directs and controls the activities of large/mega/major/complex/business critical programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees. Accountable for the achievement of program goals, objectives, budget and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many educational programs both within and outside of Mayo and also internationally with global initiatives. Develops program strategy, program planning, implementation and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for. Decisions would affect the financial, employee, or public relations posture of Mayo or the college.
This role is part of the Office of Well-Being, Accessibility, and Academic Support (OWAAS), supporting learners across Mayo Clinic College of Medicine and Science. Our vision is to be the trusted resource and center for learner flourishing, and our mission is to collaborate with our learning community to integrate academic support, mental health, disability access, and well-being resources so that learners are empowered to flourish. In partnership with the OWAAS Medical Director and Director, the Program Manager leads college-wide learner well-being strategy, program development, coordination, and evaluation; builds sustainable infrastructure; strengthens cross-campus partnerships; and supports strategic initiatives related to institution-wide disability access, academic support, and mental health. Candidates with experience, knowledge, and/or interest in accessibility and accommodation processes in higher education or a comparable setting are encouraged to apply.
Will require on site expectations a minimum of 1 day per week.
This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Jacksonville, Phoenix or Rochester, Mayo Clinic campus.
**Visa sponsorship is not available for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
QualificationsBachelor's degree in management, business administration, health care administration, education or related field with a minimum of 6 years of related experience; OR Master's degree in education, management, business administration, health care administration, or related field with a minimum of 2 years management or related experience required.
Working knowledge of program management, data management, computer/related systems are required.
Must have demonstrated competencies in strategic and systems thinking, business acumen, decision making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and operations. Demonstrated project management and knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the work unit. Working knowledge and understanding of finance, budgeting, planning and human resource development is essential. Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills. Excellent written and verbal communication skills, including presentation skills are required. Experience in undergraduate and graduate medical education highly preferred.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Skills Required
- Bachelor's degree in management, business administration, health care administration, education, or a related field, plus at least 6 years of related experience
- Alternatively, a master's degree in education, management, business administration, health care administration, or a related field, plus at least 2 years of management or related experience
- Working knowledge of program management, data management, and computer or related systems
- Competency in strategic and systems thinking, business acumen, decision-making, people leadership, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change, and operations
- Demonstrated project management and knowledge of continuous improvement methods
- Ability to independently manage varied projects and assignments with multiple priorities in a rapidly changing environment
- Working knowledge of finance, budgeting, planning, and human resource development
- Strong interpersonal, team problem-solving, written communication, verbal communication, and presentation skills
- Experience in undergraduate and graduate medical education
- Ability to work on site at least one day per week and live within 100 miles of the Jacksonville, Phoenix, or Rochester campus
Mayo Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mayo Clinic and has not been reviewed or approved by Mayo Clinic.
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Retirement Support — A no-cost pension plus an employer-matched 403(b)/401(k) is positioned as a standout differentiator, offering strong long-term financial security. Feedback suggests this retirement combination elevates overall total rewards even when base pay is moderate.
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Healthcare Strength — Expanded medical networks, enhanced fertility coverage, and employer absorption of a plan year’s premium increases point to robust healthcare offerings. Feedback suggests annual updates maintain breadth and competitiveness of coverage.
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Parental & Family Support — Adoption assistance, dependent scholarships, child and elder-care resources, and EAP services provide meaningful family-oriented support. Feedback suggests these programs add tangible value beyond salary alone.
Mayo Clinic Insights
What We Do
Mayo Clinic is the first and largest integrated, not-for-profit medical group practice in the world. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of "the needs of the patient come first." More than 3,800 physicians and scientists and 50,900 allied health staff work at Mayo Clinic, which has sites in Rochester, Minn., Jacksonville, Fla., and Scottsdale/Phoenix, Ariz. Mayo Clinic also serves over 70 communities through Mayo Clinic Health System with locations in MN, IA, and WI. Collectively, these locations care for more than 1 million people each year.
