Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Program Manager leads the long-term success of the client's well-being program by developing and executing a comprehensive, customized strategy aligned with organizational needs and culture. Partnering closely with the client team, this role focuses on managing well-being engagement initiatives, promoting benefits, and supporting vendor relationships. The Program Manager continuously identifies opportunities to enhance program effectiveness, ensures alignment with business priorities, and delivers measurable outcomes that support a lasting culture of health.
This role is a Hybrid with expectations of 4 days in the Eden Prairie, MN office and 1 day working remote.
Primary Responsibilities:
- Well-being Employee Engagement
- Innovate creative approaches to increasing healthy behavior change and employee adoption of existing key benefits that will improve the health and well-being of the workforce
- Support organizational goals by developing targeted engagement approaches, especially for high-risk or hard-to-reach groups
- Manage and/or conduct well-being presentations, guest speakers, and outreach activities
- Standardize and deliver well-being content while tracking effectiveness through engagement metrics and quality KPIs to demonstrate impact
- Events and challenges - project manage assigned events/challenges, plan and execute at virtual and onsite events (ex: health fairs, well-being breaks)
- Stakeholder Relationships
- Partner with key stakeholders to drive an integrated, data-informed approach to population health and holistic well-being
- Collaborate cross-functionally to remove barriers, strengthen referral pathways, and ensure alignment across well-being initiatives
- Engage employee resource groups (ERGs) and internal partners to enhance program reach, relevance, and employee participation
- Vendor Management Support
- Supports the well-being team in managing their vendor solution partners
- Collaboration on promoting vendor's public or client-based webinars or special campaigns, updating any benefit changes on intranet, configuration documentation, employee escalations
- Assist in translating outcomes from vendor reports into targeted campaigns or initiatives that further achieve employee benefit adoption from those with highest solution related needs (across emotional, physical, financial, and social well-being)
- Well Champ Network
- Innovate and modernize the champion network
- Set annual goals and build a strategic plan to achieve goals
- Operational management to include recruitment of champions, roster management, monthly meetings and reporting
- Equip and educate champions with tools and resources
- Other Program Responsibilities
- Project management of well-being award applications
- Communications to support programming, United Well-being inbox and United Well-being Viva Engage channel
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of experience driving cultural change and enhancing performance in cross-functional environments through process improvement and operational efficiencies
- Experience in designing, implementing, and managing holistic well-being strategies and programs
- Proven ability to communicate effectively across all organizational levels, including senior leadership, and to foster strong collaborative relationships
- Demonstrated success in influencing and driving change across diverse teams and leadership levels
- Skilled in training and developing cross-functional teams to support program goals
- Excellent written and verbal communication skills
- Solid business acumen with a professional presence and presentation skills
Preferred Qualifications:
- Experience navigating and contributing within large, matrixed corporate environments
- Solid capabilities in planning, organization, accuracy, problem-solving, and managing multiple priorities with speed and precision
- Exceptional problem-solving skills with a customer-focused mindset
- Proficiency in relevant computer hardware and software applications
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 5+ years driving cultural change and enhancing performance in cross-functional environments
- Experience designing, implementing, and managing holistic well-being strategies and programs
- Proven ability to communicate effectively across all organizational levels, including senior leadership
- Demonstrated success influencing and driving change across diverse teams and leadership levels
- Skilled in training and developing cross-functional teams to support program goals
- Excellent written and verbal communication skills
- Solid business acumen with professional presence and presentation skills
- Hybrid work in Eden Prairie, MN with expectation of 4 days in office and 1 day remote
- Pass pre-employment drug test
- Proficiency in relevant computer hardware and software applications
- Experience navigating and contributing within large, matrixed corporate environments
- Strong planning, organization, accuracy, problem-solving, and ability to manage multiple priorities
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.