Program Manager, Demand Response

Build your clean energy career in one of the largest demand response teams in the country! Con Edisons demand response team is hiring a Program Manager. The team manages dispatchable distributed energy resources (including curtailment and generation) that are located at customer facilities to reduce the demand on the electric grid on the hottest days of the year. ConEdison has several demand response programs: Commercial System Relief Program, Distribution Load Relief Program, Term-DLM, Auto-DLM, Bring Your Own Thermostat, and Bring Your Own Battery.

The Program Manager will provide operational oversight during the demand response performance period, ensuring the reliable execution of the Companys demand response programs. This includes coordinating operational readiness, supporting event execution, developing processes and procedures, and working closely with Managers responsible for Strategy and the Direct Load Control programs to ensure program objectives, timelines, and performance requirements are met.

The Program Manager will also be responsible for the delivery of the Demand Response Management Systems (DRMS) functionality required to support program operations. This includes gathering requirements, developing specifications, managing the vendor responsible for software development and system integration, performing system testing, and managing project scope and budget.

This is a great role to demonstrate your ability to drive results, apply cross-disciplinary skills to the clean energy space, and gain firsthand experience with the clean energy transition.

• Support all aspects of program operations of the Con Edison demand response programs
• Track, report, and manage project and program spend against budget
• Oversee a team responsible for enrollments, program dispatch, performance analysis, settlements, reporting, coordination with NYISO, and general program administration and operations
• Lead a project team in the planning, design, development, implementation, testing, and quality assurance of Con Edisons DRMS
• Develop and maintain business requirements, functional specifications, processes, procedures, and project schedules
• Provide system support, manage operational data, measure and report on program performance.
• Identify and implement system and process improvements that comply with regulatory and internal standards, improve customer experience, and reduce operational burden
• Present to all levels of management and with external stakeholders
• Oversee operations, training, and support of internal team members and external program participants with program rules and software.
• Lead procurement and management of third-party consultants and technology providers.
• Manage direct reports, provide coaching and feedback, manage for performance, and support employee development to meet individual, team, and organizational goals.
• Perform other related tasks and assignments as required.

• Bachelor's Degree and 5 years of relevant experience or
• Master's Degree and 3 years of relevant experience

• Bachelor's Degree In Engineering, Science, Business, Construction Management, Environmental Studies, Information Technology, or related field and 5 years of relevant experience
• Master's Degree In Engineering, Science, Business, Construction Management, Environmental Studies, Information Technology, or related field and 3 years of relevant experience

• Demonstrated leadership experience managing complex projects, including setting, monitoring, and driving multiple workstreams to achieve program goals, required.
• Experience managing the successful implementation of capital projects, including budget and financial oversight, required.
• Strong ability to manage relationships with internal and external partners and vendors, required.
• Proven negotiation skills with a solid understanding of contract issues, required.
• Ability to work effectively in a dynamic environment, manage ambiguity, and make realtime decisions under pressure, required.
• Demonstrated organizational skills with attention to detail and the ability to understand the big picture, required.
• Strong communication skills, including written, presentation, analytical, and interpersonal abilities, required.
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel), required.
• Experience in Energy Efficiency, Demand Management, or other marketdriven utility programs, including process management, preferred.
• Experience managing digital or software development projects, working with large data sets, utilizing artificial intelligence tools, and/or holding a PMP, Agile, Scrum, or Lean Six Sigma certification, preferred.

• Driver's License Required
• Project Management Professional (PMP) Preferred
• Other: Agile Scrum Preferred

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able to sit or stand using a keyboard, mouse, and computer for entire shift.
• Must be able and willing to travel within Company service territory, as needed.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]