Program Manager (Contract Manager State and Local Gov)

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. The Program Manager leads a team of Contract Management professionals and provides direct support for an assigned portfolio of contracts. Program Managers are responsible for ensuring compliance of all regulatory and operational commitments made to customers and serve a vital role to minimize overall risk and maximize revenue and profit through each contract. Key Areas of Responsibility:
* Supervise Contract Analyst and/or Deputy Program Manager coworkers
* Lead all efforts to operationalize and market contracts
* Respond to customer requests for audit and project manage process
* Conduct internal audits to measure regulatory and operational compliance
* Provide preliminary dispute resolution to ensure customer satisfaction
* Conduct presentations to senior leadership internally and externally
* Maximize contract productivity and profit
* Educate sellers, partners, and customers on proper contract usage
* Draft and negotiate master sales agreements, special programs, teaming agreements, amendments, addenda, and other contractual documents, as needed
* Conduct performance review of all existing and expiring agreements, make recommendations regarding strategic enhancements, and lead renewal efforts
* Conduct business reviews with the business and customers, as necessary
* Ensure compliance of all service levels committed to as part of contracts assigned Qualifications: Education and/or Experience Qualifications
* Bachelor's Degree
* Four (4) years of relevant contracts management experience Other Required Qualifications
* Effective communication skills (verbal and written)
* Experience presenting to senior and executive level management
* Strong problem-solving skills
* Strong project management skills
* Proven success in negotiating complex contract matters
* Knowledge of standard procurement contracting and proposals process
* Ability to develop, analyze, and interpret complex statistical data and/or to develop contracting strategies based on this information
* Ability to work effectively and collaboratively to solve contract matters and drive desired business outcomes
* Operates autonomously with minimal guidance required
* Ability to influence decisions and motivate positive change
* Impeccable attention to detail and produces high quality work product
* Experience with handling sensitive, confidential matters appropriately
* Proficient in MS Excel, Word, Outlook, PowerPoint and Access
* Ability and willingness to travel 10% or as needed to other CDW locations, meeting and client site Preferred Qualifications
* Five (5) or more years of IT industry contract management experience
* Knowledge of CDW/G Business Systems
* Advanced in MS Excel, Word, PowerPoint, and Access
* Served as a team leader or influencer in previous roles
* Experienced presenter and/or trainer
* Contract negotiation experience
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)