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Building the Digital Infrastructure of Tomorrow | Veteran Development & Recruiting
The Role
About Overwatch Mission Critical
Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose.
Program & Initiative Execution
- Coordinate execution of cross-functional operational initiatives.
- Translate leadership direction into clear plans, milestones, owners, and timelines.
- Track dependencies, risks, and action items through completion.
- Maintain simple, reliable execution cadence and status reporting.
Process Improvement & Standardization
- Identify recurring friction, inefficiencies, and handoff gaps.
- Support root cause analysis and practical improvement efforts.
- Document updated processes, SOPs, and workflows.
- Help ensure improvements stick through adoption and standardization.
Systems & Workflow Support
- Partner with Ops and IT to align processes with systems and tools.
- Support testing, rollout, and documentation of process-related system changes.
- Reduce reliance on manual tracking, one-off workarounds, and tribal knowledge.
Governance & Documentation
- Maintain organized program documentation and decision records.
- Support prioritization, intake, and change control processes.
- Ensure work products meet basic quality and documentation standards.
Success Measures (First 6–12 Months)
- Priority initiatives progress on schedule with clear ownership.
- Reduced follow-ups, rework, and execution confusion.
- Improved visibility into execution status for leadership.
- Key processes documented and easier to repeat.
- Measurable reduction in manual coordination burden on leadership.
Required Qualifications
- 2–5 years experience in program management, project coordination, operations, or process improvement.
- Strong organizational, follow-up, and prioritization skills.
- Comfortable working across teams without formal authority.
- Ability to turn ambiguity into clear next steps.
- Clear, concise written and verbal communication.
Preferred (Not Required)
- Exposure to Lean, Continuous Improvement, or operational excellence concepts.
- Experience supporting operational or systems-related initiatives.
- Familiarity with common business tools (M365, project trackers, workflow tools).
Role Fit
- This role is ideal for an execution-oriented operator who:
- Enjoys bringing structure to moving parts.
- Thrives on follow-through and accountability.
- Wants exposure to larger operational initiatives.
- Is developing toward senior program or operations leadership.
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The Company
What We Do
The fifth industrial revolution is here, and it runs on data centers and the skilled labor who build and sustain them.
Behind every AI breakthrough, cloud platform, and digital connection is a data center, and behind every data center are the people who build, commission, and operate them.
By bringing blue-collar jobs back to the front lines of innovation, Overwatch(SDVOSB) is proving that the future of technology depends on human expertise as much as it does on machines.
Your mission-critical journey starts and scales with us. We deliver end-to-end solutions for the data center lifecycle, design, build, staffing, and sustainment, powered by a workforce you can trust.
