Program Manager, Audit Services/strategic programs

For over 30 years PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as your advocate and strategic partner. PSG has market leading technology and administration services for hospitals and health systems.

Our mission is to relentlessly advocate for our clients as we partner together to develop innovative drug management solutions that deliver exceptional strategic insights, financial and clinical value.

We are currently seeking a Program Manager to support our audit team.  This individual will be a highly organized problem-solver with proven experience leading projects and organizing resources for successful execution. A high attention to detail and process will be critical for success. Experience and comfort working with clients and vendors is a must as this role will require interaction with various stakeholders, including those in executive-level positions.

Primary Responsibilities:

• Oversee and maintain the ongoing tracking and monitoring of various audit projects.
• Facilitate meetings and other collaboration methods to obtain updates from both vendors and internal team members on the status of projects.
• Identify potential risks or delays in projects and escalate to the proper internal or external stakeholders, including the supervisor, consultant, and client.
• Collaborate with business development counterparts to monitor new sales opportunities and plan for resources accordingly.
• Develop and maintain regularly scheduled reports that accurately reflect project status and resource management.
• Coordinates, manages, and facilitates the design, planning, and implementation of programs and processes and/or quality improvement initiatives.
• Supports the documentation and maintenance of standard operating procedures.
• Prepares and executes a resource capacity plan and resource schedules.
• Allocates resources to projects, including assigning the appropriate personnel to job roles within a project.
• Manages process for creating and delivering scope letters on new audit projects.

Qualifications

• Minimum of 3 years working in a similar role facilitating complex project and program management.
• Demonstrated experience managing project plans and producing robust reports.
• Experience managing human resource capacity strongly preferred.
• PBM experience strongly preferred.
• PBM auditing knowledge a plus.
• Strong written and verbal communication skills and discipline to multitask and prioritize projects to meet scheduled deadlines.
• Highly adaptable individual comfortable working in a fast-paced environment, with shifting high-priority projects, and at times uncertainties in next steps.
• Ability to effectively develop and maintain strong working relationships with internal and external stakeholders.
• Bachelor’s degree in related field required.

The national average salary for this role is $90,000.00 to $130,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.

WHY JOIN EPIC? 

• Ranked #17 Top 100 Largest U.S. Broker by Business Insurance
• Awesome Benefits:  401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Ability to travel independently to clients; some air travel may be required.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk.

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/. 

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf. 

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